Privacy policy — Mailtrap Email API/SMTP

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Facts read from this source

• Entity Report an error

  “Railsware Products Studio LLC, a company incorporated in the State of Delaware, the United States of America, having its business address at 117 E Colorado Blvd, Suite 600, Office 650, Pasadena, CA 91105”

• Policy effective date Report an error

  “Effective: 24 September, 2026”

• Card storage Report an error

  “We do not store banking card details on any of our internal resources/databases, instead, Customers and Authorized End Users share it directly with the Payment Card Industry Data Security Standard-compliant service providers for further processing.”

• AI email analysis Report an error

  “we may analyze the content of emails sent through the Service using automated tools, including AI-based content analysis carried out by us or our authorized sub-processors. AI-assisted analysis is applied only to emails flagged by our internal abuse-detection systems”

• Session replay retention Report an error

  “Recordings are retained by the sub-processor for 30 days and are then automatically deleted.”

• Auth providers Report an error

  “Authorized End Users may log into our Site and/or the Service using either GitHub or Google Sign-in authentication system.”

• Recaptcha Report an error

  “Railsware uses reCaptcha versions 2 (checkbox) and 3 (invisible) to protect the Site and the Service from spam and abuse.”

• Account deletion retention Report an error

  “A limited subset of account and usage data from which direct identifiers have been removed is then retained for up to 90 days from the date of the deletion request.”

• Server log retention Report an error

  “Server and application logs – no more than 30 days;”

• Testing email retention Report an error

  “For testing functionality – content of emails created, sent, forwarded or received through the Service – deleted when the Authorized End User clears the inbox, or on Account deletion;”

• Dpfs Report an error

  “Railsware Products Studio LLC complies with the EU-U.S. Data Privacy Framework (EU-U.S. DPF), the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. Data Privacy Framework (Swiss-U.S. DPF) as set forth by the U.S. Department of Commerce.”

• DPA reference Report an error

  “Such access is logged, limited to what is necessary for the relevant purpose, and consistent with the Data Processing Addendum.”

• Transfer mechanism Report an error

  “When we share information about our Authorized End Users or Site Visitors residing in the European Economic Area and Switzerland, European Commission-approved standard contractual data protection clauses, or other appropriate legal mechanisms to safeguard the transfer.”

• Children age Report an error

  “We do not knowingly accumulate any data from children under the age of 16.”

• Privacy contact Report an error

  “please email us at privacy@mailtrap.io”

• Transactional email optout Report an error

  “Our Authorized End Users cannot unsubscribe from our transactional emailing (which also includes Welcome, Forgot password, Confirmation, Billing plan-related emails, invoicing, as well as Critical Service updates)”

• Ftc powers Report an error

  “Railsware Products Studio LLC may be subject to the investigatory and enforcement powers of the FTC.”

• Abuse summary retention Report an error

  “Abuse summaries generated as described above – for up to 90 days following a deletion request, after which it is irreversibly aggregated.”

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