Privacy policy — Hostinger Web Hosting

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Facts read from this source

• GDPR processing Report an error

  “All personal data are processed in accordance with the General Data Protection Regulation (EU) 2016/679 (“GDPR”).”

• GDPR contact email Report an error

  “For any questions regarding this Policy or any requests regarding the processing of personal data, please contact us at gdpr@hostinger.com.”

• DPA available Report an error

  “Data processing addendum”

• Money back guarantee Report an error

  “30-day money-back guarantee”

• Hours Report an error

  “24/7 support”

• English version prevails Report an error

  “The English version of legal agreements and policies is considered as the only current and valid version of this document.”

• Document last revised Report an error

  “Last revised: 2026-10-14 18:03:36”

• Payment card storage Report an error

  “We use 3rd party (payment processor) services, so we do not collect and store credit card information (we receive information about the payment status and store only last 4 credit card digits).”

• Call recordings retention Report an error

  “The recordings will be kept up to for 30 days and deleted thereafter as soon as technically feasible.”

• Sales inquiry retention Report an error

  “Our communication data will be kept up to for 90 days and deleted thereafter as soon as technically feasible.”

• Job applicant retention Report an error

  “Hostinger may retain Applicants Information submitted to it for no longer than one year after the applied position has been filled or closed.”

• Account deletion email Report an error

  “To deactivate your Account, please send your request to gdpr@hostinger.com”

• Sms consent validity Report an error

  “Your consent will be valid for a period of 36 months after your last interaction with us (e.g., subscription expiration or termination), unless you withdraw it earlier.”

• Marketing email period Report an error

  “Above communications may be sent during your active use of the Service and for up to 90 days after your last interaction with us (e.g., subscription expiration or termination).”

• Gmail AI training prohibited Report an error

  “Hostinger will not use data imported from Gmail to develop, improve, or train non-personalised AI or machine learning models.”

• Gmail import direct Report an error

  “Hostinger imports your Gmail data directly into your Hostinger mailbox without using third-party migration providers.”

• Suspended account retention Report an error

  “If Hostinger suspends your Hostinger Account for safety reasons, we may retain certain information from that Hostinger Account to prevent that User from opening a new Hostinger Account or otherwise using Hostinger services in the future, for up to one (1) year;”

• Processing locations Report an error

  “Users' personal information may be maintained, processed and stored by Hostinger and our authorized affiliates and service providers in the United Kingdom, Netherlands, Lithuania or Cyprus, and in other jurisdictions as necessary for the proper delivery of our Services”

• Non EU locations Report an error

  “Some of our servers are located outside EU or European Economic Area (EEA), such as US, Brazil, Singapore, Indonesia”

• Scc for transfers Report an error

  “we have concluded with the data processors and/or sub-processor relevant agreements on such data transfers outside EU or EEA, which comply with the European Commission approved standard contractual clauses”

• Hostinger international cyprus Report an error

  “Hostinger International Ltd is based in Cyprus, which is a member of EU and offers an adequate level of protection for the Personal Information of EU Member State residents.”

• Ravelin Report an error

  “While implementing various fraud detection processes as part of our ordering system, we share data with Ravelin, a fraud prevention service provider.”

• Idenfy Report an error

  “The identity verification may be performed on our behalf by our third-party service provider iDenfy. For the duration of the verification session only, iDenfy will process biometric data for the sole purpose of confirming your identity”

• Nexos AI Report an error

  “Third party service providers (such as nexos.ai (Privacy Policy) or Oxylabs Studio AI (Privacy Policy)) will receive limited information necessary to activate the service purchased by you.”

• Dark web monitor Report an error

  “To provide Dark Web Monitor service. If you activate this service, we use your verified account email and domains registered with us to detect potential data breaches involving your data and notify you about this by email and/or through alerts in the hPanel.”

• AI memory Report an error

  “To provide AI Memory feature. If you have enabled AI Memory feature, we use AI Memory data to personalize your experience at Hostinger”

• Users as data controllers Report an error

  “The Users controlling and operating such User websites, shall be considered as the “data controllers” of such information, and shall be solely, completely and fully responsible and liable for complying with all laws and regulations”

• Whois public Report an error

  “The domain name registration information you provide is stored by Hostinger and is made available to the public through WHOIS searches.”

• Google analytics Report an error

  “We use a tool called "Google Analytics" to collect information about your interactions with the Hostinger Platform”

• Social login Report an error

  “We collect Login scope and Email scope from Google, please see https://developers.google.com/identity/protocols/oauth2/scopes?hl=en and email, name and surname (depending on your choice) from Facebook (Meta).”

• Service and billing no opt out Report an error

  “Such kind of communication is essential, for this reason, no opt-out possibilities are given to avoid receiving such Service and Billing Messages unless you are no longer a Hostinger User”

• Account deactivation retention Report an error

  “After de-activation of Account, we will still retain the following data for the purposes of compliance with applicable legal requirements (such as tax, accounting, legal reporting, AML, other)”

Scores citing this record

• The Agency Lead European sovereignty
• The Freelance App Developer European sovereignty
• The Data Protection Officer European sovereignty
• The Shop Operator European sovereignty
• The Skeptic European sovereignty
• The Small-Business Owner European sovereignty