Privacy policy — WP Engine

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Facts read from this source

• Entity name Report an error

  “WPEngine, Inc. (“WP Engine,” “we,” “us,” “our”) maintains this Privacy Policy”

• Privacy policy updated Report an error

  “Page Updated: August 31, 2026”

• DPA available Report an error

  “the Data Privacy Addendum located at https://wpengine.com/legal/dpa/”

• Controller processor roles Report an error

  “If End-User Personal Data is collected by our customers through our products or services, we are the processor and the customer is the controller of such data.”

• No sensitive data collection Report an error

  “In no event will we ever request sensitive personal data (e.g. health information, religious preferences, etc.) from you”

• Legal bases Report an error

  “where we need to perform the contract we are about to enter into or have entered into with you for the products and services; where it is necessary for our legitimate interests (or those of a third-party) and your interests and fundamental rights do not override those interests; where we need to comply with a legal or regulatory obligation; where we have your consent to process your information in a certain way.”

• Retention Report an error

  “We may keep your personal data for the period required to meet the purposes described herein. Additionally, we will retain this information as required by law, as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.”

• Rights contact email Report an error

  “please email us at legal@wpengine.com or submit a support request. We will respond to your request within the time period prescribed by applicable law.”

• Sms opt out Report an error

  “If you have opted in to receiving SMS marketing messages from us, you may opt out at any time by replying with “STOP.””

• Sale of personal info Report an error

  “We do not sell personal information for monetary consideration.”

• Targeted ads opt out Report an error

  “you can do so through the “Cookie Settings” link or “Do Not Sell or Share My Personal Information” link, in a Sites’ footer and following the instructions to opt out.”

• Global privacy control Report an error

  “If you have enabled a legally recognized browser-based opt out preference signal (such as Global Privacy Control) on your browser, we recognize such preference in accordance with and to the extent required by applicable law.”

• Dpf certification Report an error

  “We comply with the EU-U.S. Data Privacy Framework (“EU-U.S. DPF”), the UK Extension of the EU-U.S. Data Privacy Framework (“UK-U.S. DPF”), and the Swiss-U.S. Data Privacy Framework (“Swiss-U.S. DPF”) (collectively, the “DPFs”) as set forth by the U.S. Department of Commerce.”

• Dpf oversight Report an error

  “The U.S. Federal Trade Commission has jurisdiction over our compliance with the DPFs.”

• Dpf dispute resolution Report an error

  “We commit to refer unresolved complaints concerning our handling of personal data received in reliance on the DPFs to TRUSTe, an alternative dispute resolution provider based in the United States.”

• California privacy laws Report an error

  “our obligations under the California Consumer Privacy Act of 2018 as amended by the California Privacy Rights Act of 2023 (collectively the “California Privacy Laws”).”

• Call recording Report an error

  “Category: Audio/visual information. Examples: Recording customer service or sales calls and interactions.”

• Geolocation collected Report an error

  “Category: Geolocation data. Examples: Physical location or movements.”

• Financial info via processors Report an error

  “Category: Financial information. Examples: Payment information stored by our payment processors on our behalf.”

• Access request limit Report an error

  “You may only make a verifiable consumer request for access twice within a 12-month period.”

• Financial incentives Report an error

  “We may offer you certain financial incentives permitted by the California Privacy Laws that can result in different prices, rates, or quality levels.”

• Nondiscrimination Report an error

  “We will not discriminate against you for exercising any of your California Privacy Laws rights.”

• Shine the light Report an error

  “California’s “Shine the Light” law (Civil Code Section § 1798.83) permits users of our Sites or products and services that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes.”

• Cookie policy URL Report an error

  “please read our Cookie Policy located at https://wpengine.com/legal/cookies/.”

• Job applicant notice Report an error

  “our Job Applicant Privacy Notice as provided during the application process through https://wpengine.com/careers/ also applies to you.”

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