Privacy policy — Absorb LMS

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• Privacy policy updated Report an error

  “Last Updated: May 04, 2026”

• Postal address Report an error

  “Postal address: Absorb Software Inc., Centennial Place - East Tower, Suite 308, 520 - 3rd Avenue SW Calgary, AB, Canada T2P 0R3”

• Controller processor roles Report an error

  “Depending on how you interact with the Services, Absorb may process personal data as either a data controller (or “business,” where applicable) or as a data processor (or “service provider,” where applicable).”

• Children min age Report an error

  “Our Services are not directed to children under the age of 16 (or the applicable age in your jurisdiction), and we do not knowingly collect or process personal data from children.”

• Sensitive data prohibited Report an error

  “Unless expressly permitted in a written agreement with Absorb, customers and users must not submit, upload, or otherwise make available sensitive personal data through the Services.”

• International transfer safeguards Report an error

  “Where required by applicable law, we use appropriate safeguards for cross-border transfers, which may include adequacy decisions, standard contractual clauses approved by the European Commission, the UK International Data Transfer Agreement or UK Addendum, contractual commitments with service providers and subprocessors, transfer impact assessments, or other lawful transfer mechanisms.”

• Processing locations Report an error

  “personal data may be processed, stored, accessed, or transferred in countries other than the country in which you are located, including Canada, the United States, Australia, the United Kingdom, the European Economic Area, and other locations where Absorb, its affiliates, service providers, or subprocessors operate.”

• No client data marketing Report an error

  “We do not use Client Data for our own independent marketing purposes.”

• AI usage Report an error

  “We may use automated tools, analytics, machine learning, and artificial intelligence technologies to support the purposes described in this Privacy Policy, such as security monitoring, service diagnostics, product improvement, user experience, analytics, personalization, lead qualification, customer support, and administrative efficiency.”

• No significant automated decisions Report an error

  “We do not use automated decision-making to make decisions about individuals that produce legal or similarly significant effects unless permitted by law and subject to any required rights or safeguards.”

• No personal data sale Report an error

  “We do not sell personal data for money.”

• No sms data sale Report an error

  “We do not sell, rent, disclose, or share mobile opt-in data, text messaging originator opt-in data, or SMS/MMS consent records with third parties or affiliates for their marketing or promotional purposes.”

• Google analytics Report an error

  “we may use Google Analytics and similar analytics tools to help us understand how visitors interact with our websites and digital properties, measure traffic and usage patterns, improve website performance, and evaluate the effectiveness of our content and marketing.”

• Browser extension Report an error

  “This section applies to any Absorb browser extension made available for Google Chrome or through the Chrome Web Store (each, a “Chrome Extension”).”

• Chrome extension no sale Report an error

  “We do not sell Chrome Extension user data.”

• Chrome extension limited use Report an error

  “Where the Chrome Extension receives information from Google APIs, Absorb’s use and transfer of that information will adhere to the Chrome Web Store User Data Policy, including the Limited Use requirements.”

• Retention client data Report an error

  “For Client Data, retention is generally determined by the customer, the applicable agreement, customer configuration, and documented instructions.”

• Security safeguards Report an error

  “These safeguards may include access controls, authentication, encryption, logging, monitoring, vulnerability management, employee training, confidentiality obligations, incident response processes, and vendor due diligence.”

• Rights offered Report an error

  “These rights may include the right to request access to personal data; correction of inaccurate or incomplete personal data; deletion or erasure; restriction of processing; objection to processing, including objection to direct marketing; portability; withdrawal of consent where processing is based on consent”

• Marketing optout Report an error

  “You may opt out of marketing communications by following the unsubscribe instructions in the communication, by adjusting available preference settings, or by contacting us using the details in this Privacy Policy.”

• Disclosure categories Report an error

  “Service providers, vendors, contractors, consultants, and subprocessors that provide services such as hosting, infrastructure, data storage, security, analytics, communications, customer relationship management, payment processing, professional services, customer support, marketing operations, event management, and other business support.”

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