Data processing agreement (dpa) — LearnWorlds

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Facts read from this source

• DPA available Report an error

  “LearnWorlds Data Processing Agreement”

• Entity Report an error

  “This Data Processing Agreement (“Agreement”) forms part of the Terms of Service between LearnWorlds (CY) Ltd (“LearnWorlds” or “Data Processor”) and the Data Controller.”

• GDPR basis Report an error

  “Under EU Regulation 2016/679 General Data Protection Regulation (“the GDPR”) (Article 28, paragraph 3), the Data Controller is required to put in place an agreement in writing between the Data Controller and any organization which processes Personal Data on its behalf governing the processing of that data.”

• No special categories Report an error

  “Data Controller acknowledges that the Services are not intended for the processing of special categories of Personal Data as defined under the GDPR and agrees that it will not provide (or cause to be provided) any special categories of Personal Data to LearnWorlds for processing under this Agreement and Terms of Service as published online.”

• Liability cap Report an error

  “The Data Processor’s maximum aggregate liability to Data Controller in connection with the processing of personal data under the Agreement will not exceed the amount of relevant insurance coverage of the Data Processor at the time of the breach.”

• Audit rights Report an error

  “on at least 14 days’ prior notice, submit to audits and inspections and provide the Data Controller with any information reasonably required in order to assess and verify compliance with the provisions of this Agreement and both Parties’ compliance with the requirements of the GDPR.”

• Breach notification Report an error

  “The Data Processor shall notify the Data Controller without undue delay, if it becomes aware of any form of Personal Data breach, including any unauthorised or unlawful processing, loss of, damage to, or destruction of any of the Personal Data.”

• Deletion period Report an error

  “delete (or otherwise dispose of) the Personal Data or return it to the Data Controller in the format(s) reasonably requested by the Data Controller within a reasonable time and no later than nine months after the earlier of the following:”

• Change notice Report an error

  “notify the Data Controller (for which email shall suffice) if it adds or removes Sub-processors at least 30 days prior to any such changes.”

• Objection termination Report an error

  “If it is not reasonably possible to use another Sub-processor, and you continue to object for a legitimate reason, either party may terminate the Service Agreement on thirty (30) days written notice.”

• Hosting Report an error

  “Hosting of applications and backups on Google Cloud server infrastructure”

• AI Report an error

  “Provision of AI-powered functionality through Microsoft Azure, including AI Insights and other AI-assisted features such as learner feedback, assessment grading, and content generation, where Personal Data may be processed through such functionality.”

• Video conferencing Report an error

  “Video conferencing and webinars”

• Cdn Report an error

  “CDN – total data transfer, CDN requests, advanced DDoS, WAF, Managed Web application firewall, SSL for SaaS.”

• Analytics Report an error

  “Event tracking analytics and insights”

• Support tickets Report an error

  “Support tickets from Data Processor are handled via the Freshdesk App. These tickets may include End User-related information”

• AI features Report an error

  “including AI-assisted reporting and analysis, learner feedback, assessment functionality, and content generation.”

• Special categories no liability Report an error

  “LearnWorlds will bear no liability whatsoever for the processing of special categories of Personal Data, whether in connection with a Personal Data Breach or otherwise.”

• Data types processed Report an error

  “● Identification and contact data (Name, Email Address)”

• Processing purposes Report an error

  “● Account login and identification. ● Normal platform usage (online course delivery, participation in the community, record keeping, access control) ● Communication with end-users for training and informational purposes”

• Pseudonymisation Report an error

  “protect the Personal Data using pseudonymisation, where it is practical to do so;”

• Security policy URL Report an error

  “have in place, and comply with, a security policy, incorporated herein by reference https://www.learnworlds.com/data-security/”

• Free trial Report an error

  “Start a free trial”

• Language versions Report an error

  “Spanish language version German language version Greek language version”

• Supervisory authority Report an error

  ““OCPDP” means Cyprus’s supervisory authority, the Office of the Commissioner for Personal Data Protection;”

• Confidentiality duration Report an error

  “The obligations set out in in this Clause 9 shall continue for a period of 1 year after the cessation of the provision of Services by the Data Processor to the Data Controller.”

• Data transfer back Report an error

  “The Data Processor shall transfer all Personal Data to the Data Controller on the Data Controller’s request in the formats, at the times, and in compliance with the Data Controller’s written instructions.”

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Scores citing this record

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