Source
Deployment, integrations & multi-client operation — found from sitemap — Freshservice
Checked for Freshservice on 1 Nov 2026
- Page
- https://support.freshworks.com/support/solutions/articles/238307-how-to-configure-sso-with-openid-connect-
- Checked
- 1 Nov 2026, 10:13 UTC
- How we may use it
- Public page, crawling permitted
Technical details
- type
- page
- http status
- 200
- content hash
- sha256:3d1d27ea2e0552a363426f70093b56d3bde665073e0800c54045a423b62ea103
- permission
- robots_ok
- screenshot
- Screenshot on file (internal exhibit, not published)
Cited by
Facts read from this source
-
Oidc SSO supported Report an error
“You can use Single Sign-on (SSO) to log into your Freshworks account via OpenID Connect.”
-
Oidc supported idps Report an error
“It is an industry-standard supported by identity providers such as Azure Active Directory, Google G-Suite, Okta, and OneLogin.”
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SSO profile sync Report an error
“Any change the users make to their account (first name, last name, email) is synced back to their Freshworks profile.”
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No password storage Report an error
“Freshworks doesn't store passwords.”
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SSO config location Report an error
“Under Security> Agents & Employees > Default Login Methods, you can enable SSO to simplify your users' login experience.”
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SSO admin permission Report an error
“Organization Admins are the only ones who can configure SSO.”
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Oidc required fields Report an error
“Client Secret Client secret as generated by IdP xxxx Required.”
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Oidc scopes Report an error
“openid email profile phone address openid email”
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Oidc logout redirect Report an error
“Logout URL (optional - user will be redirected to this page on logout)”
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Oidc logo requirements Report an error
“Logo to be displayed on the login page. Size should be 36x36 px. Only PNG & SVG is accepted”
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Oidc token timeout Report an error
“Call from Freshworks to the token endpoint has a timeout of 10 seconds.”
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SSO redirect URL Report an error
“Use the Redirect URL provided by Freshworks in your Identity provider configuration.”
Scores citing this record
- The Change & Configuration Manager Deployment, integrations & multi-client operation
- The Change & Configuration Manager European sovereignty
- The MSP Owner Self-service portal & service catalog
- The MSP Owner Deployment, integrations & multi-client operation
- The Municipal IT Lead Deployment, integrations & multi-client operation
- The Service Desk Lead Deployment, integrations & multi-client operation
- The Service Desk Lead European sovereignty
- The Skeptic Deployment, integrations & multi-client operation
- The Solo IT Admin Self-service portal & service catalog
- The Solo IT Admin Deployment, integrations & multi-client operation