Terms of service — Kinsta

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Facts read from this source

• Terms updated Report an error

  “Updated on: September 25, 2025”

• Precedence order Report an error

  “Order Form DPA Terms SLA Documentation”

• Arbitration clause Report an error

  “PLEASE READ THESE TERMS OF SERVICE CAREFULLY, INCLUDING THE BINDING ARBITRATION CLAUSE AND CLASS ACTION WAIVER IN SECTION 12 WHICH AFFECTS HOW DISPUTES ARE RESOLVED.”

• Age minimum Report an error

  “You must be at least 13 years of age (or any higher minimum age in the jurisdiction where you reside) to access or use the Services.”

• Trade sanctions exclusions Report an error

  “located in, under the control of, or a national or resident of any country to which the United States has embargoed goods or services, including, but not limited to, Iran, Syria, Cuba, North Korea, the Russian Federation, and the the Crimea, Donetsk People’s Republic (DNR), or Luhansk People’s Republic (LNR) regions of Ukraine”

• Currency Report an error

  “Fees are stated in U.S. Dollars and, except as otherwise indicated at checkout, do not include any taxes.”

• Refund policy Report an error

  “Fees are non-refundable, except as expressly stated otherwise in the Agreement.”

• Auto renewal Report an error

  “Hosting Plans will automatically renew for (i) the same period of time as your immediate past Subscription Period or (ii) twelve (12) months, whichever is shorter.”

• Fee dispute window days Report an error

  “Disputes about Fees must be raised in writing with Kinsta within thirty (30) days”

• Price changes Report an error

  “Kinsta reserves the right to increase its Fees upon reasonable prior notice to you. You may avoid the increased Fee by terminating your Services prior to the new Fee taking effect.”

• Ip indemnification Report an error

  “Kinsta will defend and indemnify you against any third-party claims to the extent arising from allegations that your use of the Services infringes the third-party’s intellectual property rights”

• Arbitration venue Report an error

  “Arbitration shall occur exclusively in the City of Wilmington, State of Delaware, before a single arbitrator.”

• Arbitration timing Report an error

  “If the dispute is not resolved in writing within 45 days after submission of your Notice of Dispute, you or Kinsta may bring a formal legal action as set forth in this Section 12.”

• Jury trial waiver Report an error

  “BOTH KINSTA AND YOU WAIVE THE RIGHT TO A JURY TRIAL.”

• Choice of law Report an error

  “The Agreement and the resolution of any disputes shall be governed by and construed in accordance with the laws of the State of Delaware, USA”

• Pen testing Report an error

  “Customers shall provide notice of the schedule and scope of the Customer Test to security@kinsta.com seven (7) days prior to commencing the Customer Test.”

• Termination self service Report an error

  “You may schedule a termination of your Hosting Plan within MyKinsta or Sevalla at any time, which will take effect at the end of your then-current Subscription Period.”

• Security measures Report an error

  “Kinsta implements commercially reasonable security measures to help protect the Services from threats, including the measures set forth in our DPA.”

• Footer certifications Report an error

  “Trust Center Privacy Policy Your Privacy Choices SOC 2 Type II ISO 27001 GDPR CCPA”

• Dmca repeat infringer Report an error

  “It is our policy in appropriate circumstances to terminate the Accounts of repeat infringers in accordance with the U.S. Digital Millennium Copyright Act.”

• Prohibited uses Report an error

  “you shall not use the Services to provide open proxies, for Internet Relay Chat (irc), for cryptocurrency mining activity, or for any other activity for which the Services are not promoted on our website.”

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