Security / trust page — iTop

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Facts read from this source

• Authentication MFA SSO Report an error

  “Secure authentication: iTop already offers advanced authentication mechanisms such as SSO (Single Sign-On), protection against brute-force attacks and now MFA.”

• History traceability Report an error

  “History and traceability: iTop keeps a record of every interaction, for precise monitoring of operations.”

• Secure internal communication Report an error

  “iTop enables direct discussions within the solution, rather than by e-mail, reducing the risk of information leaks and therefore protecting users’ personal data.”

• Vulnerability process Report an error

  “We ensure that any identified security vulnerabilities are addressed via a public, documented process guaranteeing prompt rectification.”

• Release lifecycle Report an error

  “iTop is released following a long-term and short-term lifecycle, making sure the solution can be updated regularly while ensuring version stability. Any security leak is fixed in the latest LTS and retrofit in all supported STS.”

• Anssi security rules Report an error

  “To ensure iTop’s security policy continues to evolve proactively, we have introduced ANSSI security rules, working with certified service providers, and investing in CISO and DPO roles.”

• Saas provider Report an error

  “OVH Hosted in an OVH European Datacenter ISO 27001 + HDS”

• Backup management Report an error

  “Back-ups are externalized in a second European datacenter and all data is encrypted.”

• Regular audits Report an error

  “Independent specialized companies perform periodic security tests on the solution and its environment to ensure the highest level of security.”

• Saas availability commitment Report an error

  “We commit on a strong level of availability of our services of 99,3%.”

• Saas security patching Report an error

  “As soon as security leaks are fixed, patches are deployed on our SaaS platforms to ensure that they are always up to date in terms of security.”

• Mariadb maxscale partner Report an error

  “Thanks to our technological partnership with MariaDB, our customers have the opportunity to secure their database with MariaDB Maxscale.”

• Trial free demo Report an error

  “Contact us for a free demo and see the difference for yourself.”

Scores citing this record

• The Change & Configuration Manager European sovereignty
• The MSP Owner European sovereignty
• The Municipal IT Lead Deployment, integrations & multi-client operation
• The Municipal IT Lead European sovereignty
• The Service Desk Lead European sovereignty
• The Skeptic European sovereignty
• The Solo IT Admin Change, problem & release management
• The Solo IT Admin Deployment, integrations & multi-client operation
• The Solo IT Admin European sovereignty