Data protection page (GDPR) — HaloITSM

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Facts read from this source

• GDPR effective Report an error

  “the General Data Protection Regulation (GDPR) which became effective from May 25th, 2018”

• No ads Report an error

  “We have never relied on advertising as a revenue stream. We have never served ads to our users, and never will.”

• Legal basis Report an error

  “we rely on legitimate interest as the legal basis for processing the personal data we collect via the website and platform”

• Role Report an error

  “Halo Service Solutions Ltd., is a Processor of personal data covered by the Privacy Policy for purposes of European data protection legislation.”

• Supervisory authority Report an error

  “Halo Service Solutions Ltd.’s supervisory authority under GDPR is the Information Commissioner’s Office (ICO) in the United Kingdom.”

• List Report an error

  “Amazon Web Services, Inc. Cloud Service Provider United States Microsoft Corporation Infrastructure and Collaboration United States DocuSign Inc. Contract Signing United States Customer.io Marketing United States Xero Subscription & Billing United States Datadog Application Monitoring United States NinjaOne Server Monitoring United States”

• EU data centres Report an error

  “We currently utilise AWS services for data centres within the European Union, of which are self-contained and completely isolated units which are solely used for European customer accounts to ensure compliance.”

• EU encryption Report an error

  “All of the data for these EU apps are completely isolated to these servers, including backups, to ensure no data ever leaves the EU. This data is 100% encrypted.”

• UK location cloud Report an error

  “With our secure AWS Servers, you can be rest assured your European Citizen data will be based out of the UK in compliance with GDPR.”

• Data deletion Report an error

  “We’ve added features that will enable you to easily and completely delete all data linked to an individual user.”

• Anonymisation Report an error

  “There is functionality for data anonymisation within Halo, this exists within the Customer module with direct effect to the database user records.”

• Data export Report an error

  “Halo has worked further enhancing its data exporting capabilities to enable export even at the individual level.”

• Dedicated server cloud Report an error

  “If Halo hosts your software, it will be on your own dedicated server – ensuring optimum performance and security.”

• Retention demo requests Report an error

  “If you provide information to us to request a demo, we will keep that information for up to twelve months after your last communication with us.”

• Retention customers Report an error

  “We will keep personal information provided by customers for up to three months after the end of our business relationship and subject to our SaaS agreement.”

• Retention payment Report an error

  “All payment information will be deleted three months after processing, unless we are required by law to keep it longer.”

• Retention contact Report an error

  “we will retain your contact information for a period of up to three months after we respond to your inquiry.”

• Children Report an error

  “The Halo Service Solutions website and platform were not developed or intended for individuals that are deemed to be children under applicable data protection or privacy laws, and we do not knowingly collect information from children.”

• Cloud purchase reporting Report an error

  “For GDPR, you will benefit from our enhanced reporting service for any activity taking place on our servers.”

• On premise support Report an error

  “If you benefit from installing Halo onto your own servers. Then you will still be able to benefit from the additional features coming in to help you comply with GDPR.”

• GDPR enhancements Report an error

  “Provide access controls Encrypt, anonymize or delete user data Perform data audits or assessments using data processing logs Create provisions for data subjects rights Enhance security for user data”

2 facts read from this page are not shown because they could not be confirmed on the page as captured.

Scores citing this record

• The Change & Configuration Manager European sovereignty
• The MSP Owner European sovereignty
• The Municipal IT Lead Deployment, integrations & multi-client operation
• The Municipal IT Lead European sovereignty
• The Service Desk Lead European sovereignty
• The Skeptic European sovereignty
• The Solo IT Admin European sovereignty