Change, problem & release management — found from sitemap — iTop

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Facts read from this source

• Change simple version Report an error

  “The simple version includes just one type of change, and a simplified workflow.”

• Change itil types Report an error

  “The ITIL-compliant version enables you to manage 3 types of changes: normal, routine, emergency.”

• Change documentation Report an error

  “you can document the change procedures in iTop documents, either as an attachment, a note in HTML format or a link to another application”

• Change recurring generation Report an error

  “You can create changes manually, but you can also automatically generate routine recurring changes (patches for your Windows servers every Tuesday, for example).”

• Change predefined tasks Report an error

  “iTop enables you to create a set of predefined tasks that will be triggered automatically when the change is performed.”

• Change impact analysis cmdb Report an error

  “If you have documented your IT assets inventory in the iTop CMDB , the impact analysis will enable you to foresee the impact of your changes not only on your infrastructure, but also on your customer services and contracts.”

• Change cab approval Report an error

  “The CAB (Change Advisory Board) will use this impact analysis and the calendar to approve the changes.”

• Change kanban approval Report an error

  “Changes can be approved quickly via a kanban board.”

• Change printout signature Report an error

  “If your process requires a 'physical' signature on a document to approve a change, a printout is available as standard for all object types.”

• Change invitations Report an error

  “Once the change has been approved, you can automatically send an invitation to parties affected by it.”

• Change incident recent changes Report an error

  “your staff can consult the impact analysis in a tab on the incident screen, which will show the changes made in the last 72 hours, as well as the list of changes in a tab on the relevant CI screen.”

• Change dashboards Report an error

  “Change management is part of a continuous improvement process.”

• Change roles Report an error

  “with defined contacts such as change managers, change supervisors or implementation coordinators, defined as profiles in iTop.”

• Customization support Report an error

  “Processes and operations can be tailored to your organisation's specific requirements.”

• Simple to itil switch Report an error

  “Our support staff can help you switch to the ITIL-compliant version as and when required.”

Scores citing this record

• The Change & Configuration Manager Change, problem & release management
• The Change & Configuration Manager Assets, CMDB & discovery
• The MSP Owner Change, problem & release management
• The MSP Owner Assets, CMDB & discovery
• The Municipal IT Lead Change, problem & release management
• The Municipal IT Lead Assets, CMDB & discovery
• The Service Desk Lead Change, problem & release management
• The Service Desk Lead Assets, CMDB & discovery
• The Skeptic Change, problem & release management
• The Solo IT Admin Change, problem & release management
• The Solo IT Admin Assets, CMDB & discovery