Source
Support, domains & email — found from sitemap — Kinsta
Checked for Kinsta on 1 Nov 2026
- Page
- https://kinsta.com/docs/support/contact-support/
- Checked
- 1 Nov 2026, 10:14 UTC
- How we may use it
- Public page, crawling permitted
Technical details
- type
- page
- http status
- 200
- content hash
- sha256:a6f4f45d7ce844c6c5911623826ff8acd57d31e0985cdc0bbcf463d135093c48
- permission
- robots_ok
- screenshot
- Screenshot on file (internal exhibit, not published)
Cited by
Facts read from this source
-
Availability Report an error
“Technical support is available only to customers with an active paid Kinsta plan and can be accessed from any page in MyKinsta.”
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Chat AI assistant Report an error
“Click the Need help? button or choose to chat with the AI assistant by clicking Chat with Kinsta’s AI Assistant.”
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Response time Report an error
“Our Support team’s average response time is under 2 minutes!”
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No phone Report an error
“Kinsta offers 24/7 support via our chat system, which is always one click away in MyKinsta for customers with a paid plan.”
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Chat transcript download Report an error
“To download a transcript of your conversation, scroll to the top of the window and click the ellipsis (three dots), and then click Download transcript.”
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Chat history Report an error
“All support chats and conversations are stored for access at all times.”
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No tiered levels Report an error
“Unlike many other hosting providers, we don’t have level 1 or level 2 support representatives. Our entire support team is made up of highly skilled WordPress developers and Linux engineers.”
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Beta english only Report an error
“Assistance with beta test features is available in English only.”
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Sales hours Report an error
“Sales inquiries are handled Monday – Friday. We can currently assist you in the following languages: English sales: 24 hours a day (M-F) Spanish sales: 1 p.m. to 9 p.m. UTC French sales: 2 p.m. to 8 p.m. UTC”
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Migrations hours Report an error
“Inquiries related to migrations are available in all languages supported in MyKinsta Monday – Friday, 24 hours a day.”
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Billing hours Report an error
“our billing support is available in all languages supported in MyKinsta, Monday – Friday, from 1 a.m. to 11 p.m. UTC”
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Account management Report an error
“All of our customers have access to an account manager using the chat option within MyKinsta or by emailing us. If you have a Single 500k Visits plan and above, a Single 250GB Bandwidth plan and above, a WP 10 plan and above, or a Lead plan, you can also schedule meetings with your account manager”
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Account management hours Report an error
“For account management-related issues, support is available in English, Monday – Friday, from 1 a.m. to 10 p.m. UTC.”
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Malware abuse hours Report an error
“If you require assistance with a malware or abuse issue, support is available in all languages supported in MyKinsta, Monday – Friday, from 6 a.m. to 8 p.m. UTC.”
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Mykinsta languages Report an error
“MyKinsta is available in the following 10 languages: English 🇺🇸 Italian 🇮🇹 Portuguese 🇵🇹 French 🇫🇷 German 🇩🇪 Japanese 🇯🇵 Dutch 🇳🇱 Spanish 🇪🇸”
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Affiliate hours Report an error
“Support for our Affiliate program is currently available in English, Monday – Friday, from 8 a.m. to 5 p.m. UTC.”
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Website languages Report an error
“The Kinsta website is available in the following 10 languages: English 🇺🇸 Italian 🇮🇹 Portuguese 🇵🇹 French 🇫🇷 German 🇩🇪 Japanese 🇯🇵 Dutch 🇳🇱 Spanish 🇪🇸”
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Page updated Report an error
“Last updated June 3, 2026”
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Company entity Report an error
“© 2013 - 2026 Kinsta Inc. All rights reserved. Kinsta®, MyKinsta®, DevKinsta®, and Sevalla® are trademarks owned by Kinsta Inc.”
2 facts read from this page are not shown because they could not be confirmed on the page as captured.
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