Change, problem & release management — found from sitemap — i-doit CMDB

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• Itil support Report an error

  “ITIL - Plan, operate and improve services in a structured way”

• Cmdb basis Report an error

  “Decisions are not based on gut feeling or the knowledge of individual employees, but on a consistent CMDB basis.”

• Gap analysis Report an error

  “i-doit supports GAP analyses according to standards such as ISO 27001, ISO 9001 or NIS2, including maturity level assessment, responsibilities and document assignment.”

• Supplier management Report an error

  “You evaluate and manage suppliers centrally, document contracts and maintain contact details and replacement suppliers.”

• Audit management Report an error

  “You control audits centrally, plan audits, document results and automatically generate audit reports.”

• Document management Report an error

  “You can manage documents in an audit-proof manner, version and edit them directly in the tool and use templates and import functions.”

• Ticket integration Report an error

  “By connecting a ticket system, i-doit becomes the central source of information for IT support.”

• Discovery Report an error

  “A discovery tool automatically inventories your network and keeps the CMDB i-doit up to date without any manual effort.”

• Monitoring integration Report an error

  “Monitoring systems determine the status of systems and services in real time. Thanks to the link with i-doit, these statuses are not viewed in isolation, but in the context of the documented assets.”

• Cmdb explorer Report an error

  “With the CMDB Explorer, you can see all existing relationships and dependencies for all assets.”

• Industries Report an error

  “View all solutions for your industry”

• Service catalog Report an error

  “A service catalog clearly defines which services IT provides, to whom they apply and under which conditions they can be used.”

• Service desks Report an error

  “Examples of compatible systems are ((OTRS)) Community Edition, KIX Service Management and Zammad.”

• API Report an error

  “Thanks to its flexible API, i-doit can be integrated with numerous software solutions, including ERP systems.”

• Inventory Report an error

  “To automatically add data and assets to your i-doit system, we recommend the use of specialized inventory systems such as JDisc or OCS.”

• Monitoring Report an error

  “Examples here are: Nagios or Checkmk.”

• Addon flows Report an error

  “Create powerful automations without programming knowledge, simply start them on a schedule or manually at the touch of a button.”

• Addon smart bundle Report an error

  “Get 4 powerful add-ons for the price of 2! Flows, Documents, Analysis and Forms.”

• Addon documents Report an error

  “Automatically create documents as PDFs with daily updated data (e.g. hardware handover certificate or disaster recovery plan).”

• Addon events Report an error

  “Automate the operation of your data center with the latest data from the CMDB. Events trigger and control further processes.”

• Trial Report an error

  “Free 30 day trial”

• Rating Report an error

  “4.7/5 on Capterra | 2,000+ satisfied customers”

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Scores citing this record

• The Change & Configuration Manager Self-service portal & service catalog
• The MSP Owner Self-service portal & service catalog
• The Municipal IT Lead Self-service portal & service catalog
• The Service Desk Lead Self-service portal & service catalog
• The Skeptic Self-service portal & service catalog
• The Solo IT Admin Self-service portal & service catalog