Source
Support plans page (no prices) — OTOBO
Checked for OTOBO on 1 Nov 2026
- Page
- https://otobo.io/de/services/support/
- Checked
- 1 Nov 2026, 10:17 UTC
- How we may use it
- Public page, crawling permitted
Technical details
- type
- page
- http status
- 200
- content hash
- sha256:72ec75e7d71b25610997f53a3f11ac4a845716c24ffd490949017080b0504da4
- permission
- robots_ok
- screenshot
- Screenshot on file (internal exhibit, not published)
Cited by
Facts read from this source
-
Entry price Report an error
“Entry 3.900€ pro Jahr”
-
Professional price Report an error
“Professional 9.900€ pro Jahr”
-
Enterprise price Report an error
“Enterprise 24.500€ pro Jahr”
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Entry support hours Report an error
“Mo - Fr 9:00 - 17:001”
-
Professional support hours Report an error
“Mo - Fr 8:00 - 20:001”
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Enterprise support hours Report an error
“24/7/365”
-
Entry channels Report an error
“E-Mail • Self-Service Portal”
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Professional channels Report an error
“E-Mail • Telefon • Self-Service Portal”
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Enterprise channels Report an error
“E-Mail • Telefon • Self-Service Portal”
-
Support agents unlimited Report an error
“Service-Agenten: unlimitiert”
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Support entitled users Report an error
“Supportberechtigt: 2 User”
-
Support entitled users professional Report an error
“Supportberechtigt: 4 User”
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Support entitled users enterprise Report an error
“Supportberechtigt: 6 User”
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Incidents unlimited Report an error
“Incidents: unlimitiert”
-
Service requests quota Report an error
“Service Requests: 10”
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Service requests quota professional Report an error
“Service Requests: 35”
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Service requests quota enterprise Report an error
“Service Requests: 100”
-
Entry response time Report an error
“Reaktionszeit: 4 Std.1 / 2”
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Professional response time Report an error
“Reaktionszeit: 2 Std.1 / 2”
-
Enterprise response time Report an error
“Reaktionszeit: 0,5 Std.1 / 2”
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Time per service request Report an error
“Zeit/Service Request: 0,5 Std.”
-
Time per service request professional Report an error
“Zeit/Service Request: 1 Std.”
-
Time per service request enterprise Report an error
“Zeit/Service Request: 2 Std.”
-
Enterprise ha cluster Report an error
“High-Availability (HA) Cluster”
-
Entry patch update Report an error
“Patch Update: gegen Auftrag möglich”
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Release notes email Report an error
“Release Notes per E-Mail”
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DSGVO Report an error
“DSGVO-Compliance bei der Erfassung personenbezogener Daten in OTOBO – check!”
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On premise Report an error
“Im On-Premise-Betrieb behalten Sie die volle Kontrolle über alle Ihre Daten.”
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Portal Report an error
“Sie haben jederzeit über das Kundenportal Zugriff auf unser Experten-Know-how.”
4 facts read from this page are not shown because they could not be confirmed on the page as captured.
Scores citing this record
- The Change & Configuration Manager Service desk, incidents & requests
- The Change & Configuration Manager Deployment, integrations & multi-client operation
- The Change & Configuration Manager European sovereignty
- The Change & Configuration Manager Pricing transparency
- The MSP Owner European sovereignty
- The MSP Owner Pricing transparency
- The Municipal IT Lead Service desk, incidents & requests
- The Municipal IT Lead Deployment, integrations & multi-client operation
- The Municipal IT Lead European sovereignty
- The Municipal IT Lead Pricing transparency
- The Service Desk Lead Deployment, integrations & multi-client operation
- The Service Desk Lead European sovereignty
- The Service Desk Lead Pricing transparency
- The Skeptic Deployment, integrations & multi-client operation
- The Skeptic European sovereignty
- The Skeptic Pricing transparency
- The Solo IT Admin Deployment, integrations & multi-client operation
- The Solo IT Admin European sovereignty
- The Solo IT Admin Pricing transparency