Source

Self-service portal & service catalog — found from sitemap — Matrix42 Service Management

Page: https://docs.matrix42.com/en_US/1048797_starting-with-self-service-portal/3385465_scope-of-features
Checked: 1 Nov 2026, 10:18 UTC
How we may use it: Public page, crawling permitted

Technical details

type: page
http status: 200
content hash: sha256:605da0500700c3a591abffc15aeedd03e39e83ff846e3395ba34de79412fa673
permission: robots_ok
screenshot: Screenshot on file (internal exhibit, not published)

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Self service portal areas Report an error

“The Matrix42 Self Service Portal is divided into the following areas: Homepage:”
Homepage decide area Report an error

“Decide: Orders and change requests that you have to approve. This menu option is displayed only to deciders, such as cost center managers, technical managers, service owners, or change managers.”
Management area Report an error

“Management Area: Change requests, orders, and services that were booked to cost centers within your responsibility. This menu option is displayed only to cost center managers and their delegates.”
Address book area Report an error

“Address Book: Information about your employees, business contacts, and business partners.”
Workplace area Report an error

“Workplace: Orders, services, hardware, and change requests that are assigned to you.”
Catalog area license required Report an error

“Catalog: The "IT Shop". Displays the services that are defined for the respective user, catalog, location, role, or cost center in Matrix42 Service Catalog. This menu option is available only if you have licensed Matrix42 Service Catalog.”
Support area Report an error

“Support: Your tickets or incidents, change requests, knowledge base, and announcements.”