Source
Self-service portal & service catalog — found from sitemap — Xurrent ITSM
Checked for Xurrent ITSM on 1 Nov 2026
- Page
- https://www.xurrent.com/help/self-service-portal-overview
- Checked
- 1 Nov 2026, 10:18 UTC
- How we may use it
- Public page, crawling permitted
Technical details
- type
- page
- http status
- 200
- content hash
- sha256:d02b001e09b310f07f6edaa540fe48603bc9801406285f5ebd5c5963e675c122
- permission
- robots_ok
- screenshot
- Screenshot on file (internal exhibit, not published)
Cited by
Facts read from this source
-
Self service scope Report an error
“From the portal an end user can submit new requests, track the progress of their requests, browse a knowledge base, order from a service catalog, approve workflows, work on project tasks, and report time.”
-
Mobile app Report an error
“The same portal is available on a phone through the Xurrent App, on any device.”
-
Request model Report an error
“What an end user submits through the portal becomes the same request record a specialist works. There is no separate portal record type.”
-
SLA application Report an error
“That is what lets the service instance and SLA model apply to self-service submissions exactly as it does to requests registered by an analyst.”
-
Branding Report an error
“See Self Service Design for branding and customization, and Knowledge Management for the knowledge base behind the portal.”
Scores citing this record
- The Change & Configuration Manager Service desk, incidents & requests
- The Change & Configuration Manager Self-service portal & service catalog
- The MSP Owner Service desk, incidents & requests
- The MSP Owner Self-service portal & service catalog
- The Municipal IT Lead Self-service portal & service catalog
- The Service Desk Lead Service desk, incidents & requests
- The Service Desk Lead Self-service portal & service catalog
- The Skeptic Self-service portal & service catalog
- The Solo IT Admin Service desk, incidents & requests
- The Solo IT Admin Self-service portal & service catalog