Terms of service — Adyen

Cited by

Facts read from this source

• Services Report an error

  “The collective set of payment processing, payment routing, fraud control, reconciliation, reporting, Settlement, and/or additional services as may be provided by Adyen to Merchant pursuant to the Agreement”

• Customer area Report an error

  “The Customer Area is a secured portal that is accessible online, which allows Merchant to configure its Company Account, enable or disable certain Services, set individual user permissions, generate overviews and reports for Transactions and related Transaction information, and receive relevant notifications.”

• Currency support Report an error

  “Adyen will support the Payment Methods and currencies specified on the Adyen website and as set out on Adyen Docs.”

• Fraud controls Report an error

  “Upon onboarding Merchant to the Adyen platform, Merchant will be assigned a risk profile with preset rules intended to provide basic fraud control settings for Merchant to screen fraudulent Transactions.”

• Authorization capture Report an error

  “Some Payment Methods allow for Authorization without immediate Capture. For such Payment Methods, a ‘hold’ can be placed as part of the Authorization to prevent the funds being spent by a Shopper on other Transactions.”

• Capture period Report an error

  “Please note that the Capture Period can be as short as five (5) days following an Authorization.”

• Kyc Report an error

  “Merchant must provide information about itself and its activities, including its directors, authorized signatories, shareholders and ultimate beneficial owner(s) (“KYC information”) when entering into the Agreement and thereafter upon Adyen’s request.”

• Record retention Report an error

  “Merchant must maintain a copy of all electronic and other records related to the Transaction and the ordering and delivery of Merchant Products and Services for the greater of (i) two (2) years subsequent to the Transaction being processed”

• Inactive subaccount closure Report an error

  “In the event a sub-account is inactive for a period of more than six (6) months, Adyen reserves the right to close such sub-account and pay-out any amount(s) due to Merchant into the last known bank account of Merchant.”

• Settlement delay interest Report an error

  “if Settlement is delayed for more than thirty (30) days due to the willful misconduct or gross negligence of Adyen, interest will be due by Adyen over the period thereafter at the higher rate of (i) 8% per annum, or (ii) the statutory interest rate for business transactions in the relevant country of the Adyen entity providing the Services.”

• API Report an error

  “API Application Programming Interface consisting of a direct secured internet connection between Merchant's sales channel and the Adyen platform.”

• Gateway services Report an error

  “Gateway services (i.e., routing of Transaction messages on behalf of Merchant to and from supported Scheme Owners or Acquirers);”

• Acquiring services Report an error

  “Acquiring services;”

• Reconciliation services Report an error

  “Reconciliation services (i.e., reconciling processed Transactions with settlements received from the relevant Acquirers, Scheme Owners and/or Issuing Banks);”

• Payment method discontinuation notice Report an error

  “Adyen may at its sole discretion discontinue or change its support of any Payment Methods and/or currency as part of its general product portfolio by providing Merchant with three (3) months’ prior written notice of the same.”

• Chargebacks Report an error

  “A Transaction that is successfully charged back at the request of Shopper or the Issuer pursuant to the relevant Scheme Rules, resulting in a cancellation of a Transaction for which a Merchant has been paid, or was due to be paid, and an obligation to refund the relevant amount of the Transaction to Shopper.”

• Refunds Report an error

  “A (partial) reversal of a relevant Transaction, whereby the funds are reimbursed to a Shopper by Adyen at Merchant’s request.”

13 facts read from this page are not shown because they could not be confirmed on the page as captured.

Scores citing this record

• The Compliance Officer Payment methods & local coverage
• The Compliance Officer Checkout, SCA & fraud
• The Compliance Officer Subscriptions & recurring payments
• The Compliance Officer Settlement, reconciliation & API
• The Compliance Officer Licence, risk & account terms
• The Compliance Officer Pricing transparency
• The E-Commerce Lead Checkout, SCA & fraud
• The E-Commerce Lead Subscriptions & recurring payments
• The E-Commerce Lead Settlement, reconciliation & API
• The E-Commerce Lead Licence, risk & account terms
• The E-Commerce Lead Pricing transparency
• The Payments Engineer Payment methods & local coverage
• The Payments Engineer Checkout, SCA & fraud
• The Payments Engineer Subscriptions & recurring payments
• The Payments Engineer Settlement, reconciliation & API
• The Payments Engineer Licence, risk & account terms
• The Payments Engineer Pricing transparency
• The Finance Lead Payment methods & local coverage
• The Finance Lead Checkout, SCA & fraud
• The Finance Lead Subscriptions & recurring payments
• The Finance Lead Settlement, reconciliation & API
• The Finance Lead Licence, risk & account terms
• The Finance Lead Pricing transparency
• The Skeptic Payment methods & local coverage
• The Skeptic Checkout, SCA & fraud
• The Skeptic Subscriptions & recurring payments
• The Skeptic Settlement, reconciliation & API
• The Skeptic Licence, risk & account terms
• The Skeptic Pricing transparency
• The SaaS Founder Payment methods & local coverage
• The SaaS Founder Checkout, SCA & fraud
• The SaaS Founder Subscriptions & recurring payments
• The SaaS Founder Settlement, reconciliation & API
• The SaaS Founder Licence, risk & account terms
• The SaaS Founder Pricing transparency