Security / trust page — Hyperping

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Facts read from this source

• Primary region Report an error

  “All primary customer data (databases, application servers, backups) is stored in the European Union, in DigitalOcean's Frankfurt (FRA1) data center in Germany.”

• Probe regions Report an error

  “Monitoring probe servers are distributed globally across multiple cloud providers (DigitalOcean, Amazon Web Services, and Scaleway) to enable monitoring from 18+ regions worldwide.”

• Tls version Report an error

  “All public-facing traffic is served over HTTPS with TLS 1.2+ encryption”

• Encryption at rest Report an error

  “At rest: All stored data is encrypted using LUKS disk encryption on our servers and native encryption features of our managed databases”

• Data stored billing Report an error

  “Billing data: Invoice records and subscription status (credit card details are stored exclusively by Stripe)”

• Password hashing Report an error

  “Passwords are stored using bcrypt hashing and are never stored in plain text.”

• Access MFA Report an error

  “All administrative access requires multi-factor authentication”

• Customer auth Report an error

  “Google Single Sign-On (SSO)”

• SAML SSO Report an error

  “Enterprise SSO via SAML 2.0 (Microsoft Azure AD, Okta, Google Workspace) — native from the Pro plan, other providers through WorkOS on Business and Enterprise plans”

• API Report an error

  “Hyperping is fully manageable through its REST API.”

• Terraform Report an error

  “Monitors, status pages, and maintenance windows can also be managed declaratively through the open-source Terraform provider (published on the Terraform Registry)”

• Backups daily Report an error

  “Full automated database backups are taken daily”

• Pitr window Report an error

  “Write-ahead logs (WAL) enable point-in-time recovery within the preceding 7 days”

• Backup retention Report an error

  “Backup retention: daily backups are kept for 7 days and there are no weekly or monthly backups, so data deleted from the live database leaves the backups within 7 days”

• Db failover Report an error

  “Managed databases include automatic failover to standby nodes in the event of primary node failure”

• Error tracking Report an error

  “Error tracking and performance monitoring using Sentry”

• Breach notification Report an error

  “Security breaches involving personal data are reported within 72 hours as required by GDPR”

• GDPR Report an error

  “As a French company with primary data storage in the EU, we are subject to GDPR and assist our customers in their own GDPR compliance”

• DPA Report an error

  “Data Processing Agreement: We offer a DPA to all customers”

• Sccs Report an error

  “International transfers: Transfers outside the EEA are protected by Standard Contractual Clauses or equivalent mechanisms”

• CCPA Report an error

  “Hyperping complies with the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA). We do not sell personal information.”

• Deletion timelines Report an error

  “You may also request full account deletion, and all associated data will be permanently removed within 30 days (90 days for backups).”

• Independent certs Report an error

  “While Hyperping itself does not hold independent SOC 2 or ISO 27001 certifications at this time, our infrastructure providers maintain extensive certifications”

• Provider certs Report an error

  “Stripe: PCI-DSS Level 1 (highest level of payment security certification)”

• Vulnerability disclosure Report an error

  “Email: hello@hyperping.io Include a detailed description of the vulnerability, steps to reproduce, and potential impact We will acknowledge your report within 48 hours”

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