Terms of service (names the operating company) — Oh Dear

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Facts read from this source

• Entity Report an error

  “Immutable VOF Hemelshoek 277 2590, Berlaar, Belgium”

• VAT number Report an error

  “VAT number: BE 0699.594.682”

• Duns number Report an error

  “D-U-N-S number: 401065562”

• Terms effective date Report an error

  “Last updated: January 19th, 2026 Effective date: January 19th, 2026”

• Governing law Report an error

  “Governing Law: These terms are governed by Belgian law. Jurisdiction: Disputes will be resolved in the competent courts of Antwerp, Belgium.”

• Uptime monitoring Report an error

  “Uptime monitoring (HTTP/HTTPS, ICMP ping, TCP port) and alerts”

• Performance monitoring Report an error

  “Performance monitoring and response time tracking”

• Ssl monitoring Report an error

  “SSL certificate monitoring and expiration alerts”

• Domain expiration monitoring Report an error

  “Domain expiration monitoring”

• Mixed content detection Report an error

  “Mixed content detection”

• Broken link checking Report an error

  “Broken link checking”

• Dns monitoring Report an error

  “DNS monitoring and change detection”

• Application health checks Report an error

  “Application health checks”

• Cron monitoring Report an error

  “Cron job and scheduled task monitoring”

• Lighthouse audits Report an error

  “Lighthouse performance audits”

• Status pages Report an error

  “Public status pages”

• AI page verification Report an error

  “AI-powered page verification”

• Currency VAT Report an error

  “Prices are quoted in EUR and include applicable Belgian VAT where required.”

• Billing period Report an error

  “Billing: Subscriptions are billed monthly or annually in advance.”

• Price increase notice days Report an error

  “Price Changes: We will provide 30 days' notice of price increases.”

• Refund guarantee Report an error

  “30-Day Money Back Guarantee: New customers can request a full refund within 30 days of their first payment.”

• EU withdrawal right Report an error

  “Consumer Rights (EU): EU consumers have a 14-day withdrawal right from the date of purchase, unless you have expressly requested immediate service delivery and acknowledged loss of withdrawal rights.”

• Refund processing days Report an error

  “Refund Process: Contact support@ohdear.app to request a refund. Processing may take 5-10 business days.”

• SLA Report an error

  “We take reliability seriously and strive for 99.9% uptime for our monitoring service. However, we do not offer a formal SLA with guaranteed uptime commitments or service credits.”

• GDPR Report an error

  “We process monitoring data as necessary to provide our services and in accordance with GDPR requirements.”

• DPA Report an error

  “Data Processing Agreement GDPR-compliant DPA with EU Standard Contractual Clauses”

• Liability cap Report an error

  “Liability Cap: Our total liability to you for any claims arising from these terms is limited to the amount you paid us in the 12 months preceding the claim.”

• Termination data deletion Report an error

  “Effect of Termination: Upon termination, your access ends and we may delete your data according to our retention policy, except where required by law to retain it.”

• Terms change notice days Report an error

  “For material changes, we will provide 30 days' notice via email or through our Service.”

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