Features page (CMDB) — ManageEngine ServiceDesk Plus

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Facts read from this source

• Cmdb built in Report an error

  “visually mapping CI relationships in the built-in CMDB of ServiceDesk Plus”

• Cmdb population methods Report an error

  “Populate the CMDB with built-in discovery or through popular third-party tools.”

• Business views Report an error

  “Build interactive business views to keep track of specific IT services.”

• Ci auto sync Report an error

  “Keep the CMDB in sync as new CIs are added in the environment.”

• Relationship mapping canvas Report an error

  “Schematically recreate your IT infrastructure component dependencies on a drag-and-drop canvas, defining custom relationships between CIs.”

• Ci itsm associations Report an error

  “Track which CIs are associated across incidents, service requests, changes, problems, and releases.”

• Cmdb baselines Report an error

  “Capture versioned snapshots of CIs across different points in time using CMDB Baselines to detect configuration drift, perform audits, and comply with regulations.”

• Data quality policies Report an error

  “Set up CMDB data quality policies to track incomplete, stale, and orphaned CIs.”

• Cmdb dashboard Report an error

  “The CMDB Dashboard surfaces CI counts by status, data quality metrics by CI type, and CI associations with other modules in a single view.”

• Integration mapping Report an error

  “Gain insights on where you import CIs and ingest CI data from for ManageEngine applications, down to the instance.”

• Auto sync rules Report an error

  “Auto-sync newly added assets as CIs using predefined sync rules, identifier rules, and field mappings that prevent duplicate assets and CIs.”

• Condition based sync automations Report an error

  “Set up condition-based automations to sync assets as CIs and create CI relationships.”

• Layer2 and app dependency discovery Report an error

  “Automatically sync the CMDB with Layer 2 network devices, applications, and their interdependencies through integrations with ManageEngine's full-stack observability suite”

• Third party observability integration Report an error

  “Integrate with a range of IT monitoring and observability tools and populate ServiceDesk Plus' CMDB with CIs fetched from both ManageEngine and third-party observability tools.”

• Other itil modules Report an error

  “Optimize and streamline all facets of your IT service management operations with purpose-built, out-of-the-box modules.”

• Free demo Report an error

  “Book a free demo”

5 facts read from this page are not shown because they could not be confirmed on the page as captured.

Scores citing this record

• The Change & Configuration Manager Change, problem & release management
• The Change & Configuration Manager Assets, CMDB & discovery
• The MSP Owner Change, problem & release management
• The MSP Owner Assets, CMDB & discovery
• The Municipal IT Lead Change, problem & release management
• The Municipal IT Lead Assets, CMDB & discovery
• The Service Desk Lead Assets, CMDB & discovery
• The Skeptic Change, problem & release management
• The Skeptic Assets, CMDB & discovery
• The Solo IT Admin Assets, CMDB & discovery