Pricing page — ManageEngine ServiceDesk Plus

Cited by

Facts read from this source

• Standard start Report an error

  “STANDARD IT service desk Starts from US$ 13 / technician / month”

• Professional start Report an error

  “PROFESSIONAL IT service desk + asset Starts from US$ 27 / technician / month”

• Enterprise start Report an error

  “ENTERPRISE IT service desk + asset + change + projects Starts from US$ 67 / technician / month”

• Cloud editions Report an error

  “Standard Edition is free for up to five technicians, with a paid plan starting at $1,545 per year for 10 technicians. Professional Edition starts at $645 per year for two technicians and 250 assets. Enterprise Edition starts at $1,595 per year for two technicians and 250 assets.”

• Onprem editions Report an error

  “Standard Edition is free for up to five technicians, with a paid plan starting at $1,195 per year for 10 technicians. Professional Edition starts at $495 per year for two technicians and 250 IT assets. Enterprise Edition starts at $1,195 per year for two technicians and 250 IT assets per technician.”

• Trial Report an error

  “A 30-day, free trial is also available for both cloud and on-premises deployments.”

• AI included Report an error

  “Predictive, generative, and conversational AI capabilities are available across all editions at no additional cost. Zia Agents are included in the Enterprise Edition.”

• Pricing model Report an error

  “Pricing is based on the number of technicians for the standard edition, while Professional and Enterprise editions also factor in the number of IT assets managed. There are no separate charges for end users.”

• Asset note Report an error

  “IT assets are only applicable to the Professional and Enterprise editions.”

• Multi instance Report an error

  “1. For each instance of ServiceDesk Plus, you can choose different license editions from among Standard, Professional, or Enterprise. 2. While using multiple instances, only one of those instances can leverage the free version of ServiceDesk Plus”

• Addon cmdb Report an error

  “CMDB NA US$ 1595 / year Out of the box”

• Addon service catalog Report an error

  “Service catalog US$ 1595 / year US$ 1595 / year Out of the box”

• Addon project management Report an error

  “Project management US$ 1595 / year US$ 1595 / year Out of the box”

• Addon problem management Report an error

  “Problem management US$ 1595 / year US$ 1595 / year Out of the box”

• Addon change release Report an error

  “Change and release management US$ 3195 / year US$ 3195 / year Out of the box”

• Addon live chat Report an error

  “Live chat US$ 65 / tech / year US$ 65 / tech / year US$ 65 / tech / year”

• Payment methods Report an error

  “We currently accept payments via Visa, MasterCard, and American Express. We also accept payments via PayPal (you must have an account with PayPal) and bank transfer for yearly subscriptions.”

• Partner purchase Report an error

  “You can also purchase your ServiceDesk Plus' cloud version subscription through a local ManageEngine partner in your region.”

• Upgrade anytime Report an error

  “Yes. You can upgrade, downgrade or cancel at any time.”

• Free tech support Report an error

  “We do not charge for technical support as it is part of your subscription cost. We offer 24X5 support, except public holidays. You can reach our support through phone and email.”

• Credit card storage Report an error

  “We do not store your credit card details.”

• Asset limit Report an error

  “Yes, you can purchase additional IT assets beyond 10,000 if needed.”

• Custom functions addon example Report an error

  “With 25 technicians, your add-on comes to $3,195 per year, which covers any team size between 21 and 100 technicians.”

• Esm instances Report an error

  “You can run up to 15 service desk instances at a time.”

• Esm trial Report an error

  “Yes, we offer a 30-day free trial for every service desk instance.”

• Esm addons per instance Report an error

  “Yes, you can buy add-ons specific to one service desk instance.”

• Free edition support fee Report an error

  “Technical support is available for free to all paid customers. Free edition users can subscribe to our support service by paying an annual maintenance fee of $35 per tech.”

• Billing cycles Report an error

  “Subscriptions are billed on your choice of a monthly or yearly basis.”

• Discount Report an error

  “Yes, we offer a discount for our yearly subscriptions.”

• Price date Report an error

  “Prices shown are current as of September 2026 and are subject to change.”

• Deployments Report an error

  “ManageEngine ServiceDesk Plus is available in both cloud and on-premises deployments, with three editions to suit different IT service management needs”

• Copyright Report an error

  “© 2026 Zoho Corporation Pvt. Ltd. All rights reserved.”

1 fact read from this page is not shown because it could not be confirmed on the page as captured.

Scores citing this record

• The Change & Configuration Manager Deployment, integrations & multi-client operation
• The Change & Configuration Manager European sovereignty
• The Change & Configuration Manager Pricing transparency
• The MSP Owner Deployment, integrations & multi-client operation
• The MSP Owner Pricing transparency
• The Municipal IT Lead Assets, CMDB & discovery
• The Municipal IT Lead Self-service portal & service catalog
• The Municipal IT Lead Deployment, integrations & multi-client operation
• The Municipal IT Lead European sovereignty
• The Municipal IT Lead Pricing transparency
• The Service Desk Lead Deployment, integrations & multi-client operation
• The Service Desk Lead European sovereignty
• The Service Desk Lead Pricing transparency
• The Skeptic Deployment, integrations & multi-client operation
• The Skeptic European sovereignty
• The Skeptic Pricing transparency
• The Solo IT Admin Deployment, integrations & multi-client operation
• The Solo IT Admin European sovereignty
• The Solo IT Admin Pricing transparency