Source
Alerting, escalation & on-call — found from sitemap — updown.io
Checked for updown.io on 1 Nov 2026
- Page
- https://updown.io/doc/how-alerting-works
- Checked
- 1 Nov 2026, 10:42 UTC
- How we may use it
- Public page, crawling permitted
Technical details
- type
- page
- http status
- 200
- content hash
- sha256:097ec856d444ab5d02715a8535ad0912a0085a1c65c9ab195a0e829d8c68d921
- permission
- robots_ok
- screenshot
- Screenshot on file (internal exhibit, not published)
Cited by
Facts read from this source
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Downtime confirmation checks Report an error
“We verify downtimes two additional times before notifying you, from at least one different location (so three down checks required in total).”
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Verification check speed Report an error
“we perform these two verification checks twice as fast as your configured interval.”
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Short downtime not notified Report an error
“This means that any downtime shorter than your check interval (shorter than 1min in this example) will not be notified.”
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Downtime notification guarantee Report an error
“And any downtime longer than your check interval * 1.5 (longer than 1min30s in this example) is guaranteed to be notified.”
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Recovery checks Report an error
“we'll require three up check to close the downtime. Like for downtime confirmation, these checks will run twice as fast and from at least two different locations.”
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Reminder alerts Report an error
“If you check stays down for a long time, we also send "still down" reminder alerts (except by SMS to avoid the extra cost). The first reminder is sent after 60 down checks”
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Reminder interval Report an error
“After the first reminder, each following reminder is sent after a polynomially increasing time delay (e.g. 1h, 2h, 4h, 8h, 16h...)”
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Reminder configurable Report an error
“This is (in our opinion) a great default for most situation and cannot be configured.”
Scores citing this record
- The Agency Developer Checks, locations & failure confirmation
- The Agency Developer Alerting, escalation & on-call
- The Customer Support Lead Checks, locations & failure confirmation
- The Customer Support Lead Alerting, escalation & on-call
- The E-Commerce Operations Manager Checks, locations & failure confirmation
- The E-Commerce Operations Manager Alerting, escalation & on-call
- The SaaS Platform Engineer Checks, locations & failure confirmation
- The SaaS Platform Engineer Alerting, escalation & on-call
- The Information Security Officer Checks, locations & failure confirmation
- The Information Security Officer Alerting, escalation & on-call
- The Skeptic Checks, locations & failure confirmation
- The Skeptic Alerting, escalation & on-call