Terms of service (names the operating company) — UptimeRobot

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• Operating company Report an error

  “The products are owned and operated by UptimeRobot s. r. o. ("UptimeRobot" -a trademark of the company-).”

• Address Report an error

  “UptimeRobot s. r. o. Obchodná 507/2, Bratislava – mestská časť Staré Mesto, 811 06, Slovak Republic,”

• Registration Report an error

  “Registered in the Commercial Register maintained by the Municipal Court Bratislava III, Section: Sro, Insert No.: 177536/B (No: C 76087)”

• Company id Report an error

  “ID: 561 73 067 VAT ID: SK2122231749”

• Jurisdiction Report an error

  “These Terms shall be governed by and construed in accordance with the laws of the Slovak Republic, subject to the application of directly applicable EU regulations.”

• Dispute court Report an error

  “All disputes arising out of or relating to these Terms will be subject to the exclusive jurisdiction of the District Court of Bratislava I, with appeals to the Regional Court of Bratislava and the Supreme Court of the Slovak Republic.”

• GDPR Report an error

  “UptimeRobot processes personal data in compliance with the EU General Data Protection Regulation (GDPR) and applicable Slovak and EU laws.”

• DPA available Report an error

  “A separate Data Processing Agreement (“DPA”) will be available to all users who qualify as data controllers and process personal data via UptimeRobot’s Services. The DPA forms an integral part of these Terms and will be accessible upon request.”

• Minimum age Report an error

  “The Service is not directed at persons under sixteen (16) years of age, and we do not knowingly collect personal data from such individuals.”

• Monitoring methods Report an error

  “HTTP(s)/Website & endpoint monitoring Keyword monitoring (checking the existence or non-existence of a given keyword on a web page) Ping monitoring Port monitoring Heartbeat monitoring (cron-job monitoring, you send requests to UptimeRobot and we check if they arrive on time) API monitoring Multi-location monitoring Response time monitoring SSL monitoring Domain monitoring DNS monitoring Status pages (showcase your uptime to your customers)”

• Notifications Report an error

  “once a downtime is detected, it can notify the "user-defined contacts" with various methods (like e-mail, SMS, mobile push messages, etc.).”

• Paid interval Report an error

  “An optional paid plans with faster checking of monitors (typically 1-minute) and/or the ability to check more than 10, 50 or more monitors and SMS message / voice call credits (for getting SMS and / or voice call notifications) can be purchased.”

• Status pages free Report an error

  “Free plan includes 1 status page with a unique UptimeRobot URL only.”

• Status pages paid Report an error

  “Paid plans based on the plan tier may include a specific number of status pages defined in the pricing and may be using a unique UptimeRobot URL may include and/or an option of using a custom domain protected with an SSL certificate issued by Let’s Encrypt or ZeroSSL.”

• Sponsored subscriptions Report an error

  “UptimeRobot is committed to supporting non-profit organizations, charitable initiatives, and open-source projects by offering sponsored subscriptions that provide access to premium features.”

• Billing Report an error

  “By selecting an Upgrade you agree to pay UptimeRobot the monthly or annual subscription fees indicated for that service. Payments will be charged on a pre-paid basis on the day you sign up for an Upgrade”

• Sms credits Report an error

  “In the case of standalone SMS message / voice call credit packages, there is a one-time pre-paid payment with the possibility of auto-refill to trigger when your credit balance gets low.”

• Refund withdrawal Report an error

  “You have the right to withdraw from the Agreement (including any Upgrade) without giving any reason within fourteen (14) calendar days after entering into the Agreement or Upgrade (the “Withdrawal Period”).”

• Refund conditions Report an error

  “The right of withdrawal shall not apply if you have commenced the use of paid Services or Upgrades with your explicit consent before the expiry of the Withdrawal Period.”

• Auto renewal Report an error

  “Unless you notify UptimeRobot before the end of the applicable subscription period that you want to cancel an Upgrade, your Upgrade subscription will automatically renew”

• No refund outside withdrawal Report an error

  “However, any subscription fees you have paid in advance will not be refunded outside of the Withdrawal Period.”

• Upgrades Report an error

  “Optional paid services such as extra monitors, extra seats, shorter monitor intervals, or extra SMS message / voice call credits are available on the products (any such service is considered an “Upgrade”).”

• Single account rule Report an error

  “only having a single account;”

• Liability cap Report an error

  “(iv) for any amounts that exceed the fees paid by you to UptimeRobot under this agreement during the twelve (12) month period prior to the cause of action.”

• No resale Report an error

  “In particular, UptimeRobot data, status pages, alerts, and API responses may not be repackaged, white-labeled, or offered to third parties as a standalone or rebranded monitoring service, except under a separately negotiated commercial agreement.”

• Affiliate payout Report an error

  “Commissions will be paid once a month. The payout can be requested only upon reaching the minimum payout threshold.”

• Affiliate payment method Report an error

  “The commissions are paid out through PayPal only.”

• Referral rewards Report an error

  “As a participant in UptimeRobot’s Referral Program, you can earn exclusive merchandise by referring your friends to UptimeRobot.”

• Fair use policy Report an error

  “Use of UptimeRobot is also subject to our Fair Use Policy, available at uptimerobot.com/terms-fair-use, which describes operational expectations for all plans and is incorporated by reference into these Terms.”

• Terms modification Report an error

  “We may modify these terms or any additional terms that apply to UptimeRobot products. Changes will apply immediately and will be noted in the Changelog at the end of these Terms of Service. They might apply retroactively and to all our existing users.”

• Advertisements Report an error

  “UptimeRobot reserves the right to display advertisements on your account.”

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