Privacy policy — UptimeRobot

Cited by

Facts read from this source

• Entity Report an error

  “UptimeRobot (a service by UptimeRobot s. r. o.) operates several websites”

• Account signup data Report an error

  “we require individuals who sign up for an uptimerobot.com account to provide name-surname, email address , password and that’s it”

• Credentials collection Report an error

  “you may provide us with credentials for your website (like SSH, FTP, and SFTP username and password)”

• Retention Report an error

  “we will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law”

• No selling data Report an error

  “We do not sell our users’ private personal information.”

• Two step auth Report an error

  “we encourage you to enable our advanced security settings, like Two Step Authentication”

• Do not track Report an error

  “At this time, UptimeRobot does not respond to “do not track” signals across all of our Services.”

• Account closure retention Report an error

  “we may continue to retain your information after closing your account”

• GDPR rights Report an error

  “Request access to your personal data; Request correction or deletion of your personal data; Object to our use and processing of your personal data; Request that we limit our use and processing of your personal data; and Request portability of your personal data”

• International transfers Report an error

  “the information about you that we process when you use the Services in the EU may be used, stored, and/or accessed by individuals operating outside the European Economic Area (EEA)”

• Monitoring infrastructure Report an error

  “Limestone Networks: for sending monitoring requests and storing data. Amazon Web Services: for sending monitoring requests and storing data. Digital Ocean: for sending monitoring requests and storing data.”

• Hetzner Report an error

  “Hetzner: for hosting monitoring infrastructure, API services and status pages.”

• Cloudflare Report an error

  “Cloudflare: for DNS, content delivery, security and storing screenshots and backups.”

• Databases Report an error

  “ClickHouse Cloud: for storing request and notification delivery logs. ScyllaDB: for storing incident records and activity logs.”

• Payments Report an error

  “Stripe: for credit card payments. 2Checkout: for credit card payments. PayPal: for PayPal and credit card payments. Airwallex: for bank transfer and wire payments.”

• Notifications Report an error

  “Plivo: for sending SMS and voice notifications. OneSignal: for sending mobile push notifications.”

• Support CRM Report an error

  “User.com: for CRM service, behavioral messages and updates about product. Intercom.com: for CRM service, customer support, online chat, behavioral messages and updates about product.”

• Status page subscriptions Report an error

  “With the PRO plan you can enable the subscription feature allowing your customers to subscribe to the announcements and updates you’ll share on your status page. These emails are sent from our servers.”

• Status page subscriber privacy Report an error

  “His email address is stored in our database and the owner of the status page doesn’t have access to it and can’t view it anywhere.”

• Status page removal Report an error

  “If the Status page is removed, all related data, subscribed emails included, will be removed too.”

• Policy change notice Report an error

  “Notification will be provided via website banner/notification, platform pop-up upon login, and direct email for active paying users.”

Scores citing this record

• The Agency Developer European sovereignty
• The Customer Support Lead European sovereignty
• The E-Commerce Operations Manager Status pages & incident communication
• The E-Commerce Operations Manager European sovereignty
• The SaaS Platform Engineer Status pages & incident communication
• The SaaS Platform Engineer European sovereignty
• The Information Security Officer European sovereignty
• The Skeptic European sovereignty