Privacy policy — Atlassian Statuspage

Cited by

Facts read from this source

• Policy effective date Report an error

  “Privacy Policy Effective starting: August 17, 2026”

• Legal entities Report an error

  “This privacy policy explains how Atlassian Pty Ltd, Atlassian US, Inc. and our corporate affiliates (“Atlassian”, “we”, “us”, “our”) collect, use, share, and protect your information”

• Controller processor role Report an error

  “This privacy policy describes Atlassian’s data practices as a controller of personal information. Please note that this privacy policy does not apply to the extent that we process personal information in the role of a processor or service provider on behalf of our customers, as further specified in the Data Processing Addendum entered into with those customers.”

• Regional disclosures Report an error

  “For individuals in the European Economic Area, United Kingdom, or the United States: please refer to the appropriate “Regional disclosures” for additional details that may be relevant to you.”

• Content processing role Report an error

  “Content you provide through our products: The Services include the Atlassian products you use, where we collect and store content that you post, send, receive and share. We process this content in the role of a processor or service provider on behalf of our customers.”

• AI usage disclosure Report an error

  “We may use artificial intelligence in responding to your pricing, billing or licensing-related requests.”

• Generative AI support Report an error

  “We may also use generative artificial intelligence in responding to your support related requests.”

• AI model training Report an error

  “To develop and improve the Services, including machine learning and artificial intelligence model training;”

• EU representative Report an error

  “EU Representative: Atlassian B.V. c/o Atlassian US, Inc. 350 Bush Street, Floor 13 San Francisco, CA 94104”

• UK representative Report an error

  “UK Representative: Atlassian (UK) Operations Limited c/o Herbert Smith Freehills LLP Exchange House Primrose Street London EC2A 2EG United Kingdom”

• International transfers Report an error

  “International transfers: We collect information globally and may transfer, process, and store your information outside of your country of residence, to wherever we or our third-party service providers operate for the purpose of providing you the Services.”

• Data privacy framework Report an error

  “When we disclose information about you within and among Atlassian corporate affiliates, we make use of the Data Privacy Fram”

• Security measures Report an error

  “We use industry standard technical and organizational measures to secure the information we store.”

• Retention account info Report an error

  “Account information: We retain your account information for as long as your account is active and a reasonable period thereafter in case you decide to re-activate the Services.”

• Retention policy Report an error

  “After such time, we will either delete or de-identify your information or, if this is not possible (for example, because the information has been stored in backup archives), then we will securely store your information and isolate it from any further use until deletion is possible.”

• Portability Report an error

  “Should you request it, we will provide you with an electronic file of your basic account information and the information you create on the spaces under your sole control, like your personal Bitbucket repository.”

• Minimum age Report an error

  “Our Services are not intended for use by anyone under the age of 16.”

• Opt out targeted advertising Report an error

  “Where required, we also honor requests to opt out submitted via privacy preference signals recognized under applicable law, such as the Global Privacy Control (“GPC”).”

• Managed account disclosure Report an error

  “certain information about you, including your name, profile picture, contact info, content and past use of your account may become accessible to that organization’s administrator and other Service users sharing the same domain.”

• Marketplace order disclosure Report an error

  “If you purchase or install a third-party service using Atlassian Marketplace, we will also disclose Order information to the third party in accordance with the Atlassian Marketplace Terms of Use.”

• Additional privacy notices Report an error

  “Cookies & Tracking Notice Atlassian Careers Privacy Notice – for job applicants Former Workplace Privacy Notice – for past employees Demographic Survey Privacy Notice – for voluntary survey data”

• Sms optin not shared Report an error

  “All the above categories exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties, excluding aggregators and providers of the text messaging services.”

1 fact read from this page is not shown because it could not be confirmed on the page as captured.

Scores citing this record

• The Agency Developer European sovereignty
• The Customer Support Lead European sovereignty
• The E-Commerce Operations Manager European sovereignty
• The SaaS Platform Engineer European sovereignty
• The Information Security Officer European sovereignty
• The Skeptic European sovereignty