Alerting, escalation & on-call — found from sitemap — UptimeRobot

Cited by

Facts read from this source

• Sms credit purpose Report an error

  “SMS credits are used for various purposes, including notifications and phone number verifications.”

• Sms credit cost varies Report an error

  “For SMS notifications, the number of credits used may vary depending on the recipient's country. In some countries, an SMS alert might consume more than one credit due to higher delivery costs.”

• Voice call credit cost Report an error

  “Regardless of the recipient's location, one voice call alert equals two credits.”

• Credit country breakdown Report an error

  “For an exact breakdown of credit consumption by country, you can refer to our comprehensive list provided in this blog post.”

• Sms voice all plans Report an error

  “SMS and voice calls are features accessible across all available plans, including the Free plan. However, these features require the purchase of additional credits.”

• Paid plan one time credits Report an error

  “Upon upgrading to a paid subscription, clients will receive a one-time credit package, the volume of which is dependent on the specific plan chosen.”

• Credit purchase location Report an error

  “Subsequent credits can be purchased at any time via the dashboard by navigating to Account Settings, and under the Billing, Plan & Subscription section.”

• Credit packs Report an error

  “$3 for 10 SMS or voice call credits $15 for 100 SMS or voice call credits $25 for 200 SMS or voice call credits $55 for 500 SMS or voice call credits $100 for 1000 SMS or voice call credits”

• Auto refill threshold Report an error

  “Auto-refill can be turned on to automatically purchase more credits once your balance reaches 25 credits.”

• Auto refill requirements Report an error

  “Auto-refill requires a card on file — it is not available if you pay via PayPal — and it is not offered on the smallest (10-credit) pack.”

• Auto refill failure behavior Report an error

  “If a refill charge fails (for example, because of an expired or declined card), auto-refill is automatically switched off, and no notification is sent to tell you this happened.”

• Verification third party provider Report an error

  “verification texts or calls are processed through UptimeRobot's third-party telephony provider, resulting in credit usage that is comparable to other SMS notifications.”

Scores citing this record

• The Agency Developer Alerting, escalation & on-call
• The Agency Developer Pricing transparency
• The Customer Support Lead Alerting, escalation & on-call
• The Customer Support Lead Pricing transparency
• The E-Commerce Operations Manager Alerting, escalation & on-call
• The E-Commerce Operations Manager Pricing transparency
• The SaaS Platform Engineer Alerting, escalation & on-call
• The SaaS Platform Engineer Pricing transparency
• The Information Security Officer Alerting, escalation & on-call
• The Information Security Officer Pricing transparency
• The Skeptic Alerting, escalation & on-call
• The Skeptic Pricing transparency