Privacy policy — ActiveCollab

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Facts read from this source

• Entity name Report an error

  “ActiveCollab, Inc (“ActiveCollab”, “we“, ”us“, or ”our“) is committed to the lawful, transparent, and fair handling of your personal data and your data privacy.”

• Policy last updated Report an error

  “This Privacy Policy was last updated on Feb 20, 2026.”

• Data storage locations Report an error

  “Personal data collected by ActiveCollab is stored and processed in the United States, Canada, France, and in Serbia, where ActiveCollab’s operating facility is located.”

• Primary storage locations Report an error

  “Our primary storage locations are in Canada and the USA, with an offsite backup in France.”

• Serbia not eea Report an error

  “Serbia is not a member of the European Economic Area, but we use a variety of legal mechanisms and contracts to ensure that your rights and protections travel and apply with your data.”

• Deletion on account cancellation Report an error

  “When you cancel your account, we’ll delete all of your data in the following 30 days.”

• Deletion on rights request Report an error

  “Your data will be deleted from all our storage devices and servers in the following 30 days after the fulfillment of your request.”

• Portability right Report an error

  “This is your right to request a copy of the personal data we hold about you, in a commonly used electronic format, and the right to transmit it to another party.”

• Zoom recording retention Report an error

  “Videos along with your name and number (if given) are always deleted within 2 weeks.”

• GDPR DPA Report an error

  “Our Terms of Service and Privacy Policy serve as your data processing agreement.”

• GDPR article28 reference Report an error

  “As specified in Article 28 of the GDPR, the relationship between the controller and the processor has to be made in writing.”

• Children data policy Report an error

  “We do not knowingly collect personal data from children under the age of 16.”

• Do not track response Report an error

  “our Services don’t respond to DNT signals”

• Privacy contact email Report an error

  “should be addressed to privacy@activecollab.com”

• Stripe Report an error

  “Stripe: this tool processes your payments to us. We use it for billing purposes only.”

• Fastspring Report an error

  “FastSpring: this is a cloud-based eCommerce that we use as a billing platform.”

• Google analytics Report an error

  “Google Analytics: : this is a web analytics service that tracks and reports website traffic.”

• Google adwords Report an error

  “Google AdWords: this is a remarketing service provided by Google Inc.”

• Meta ads manager Report an error

  “Meta Ads Manager: This is an advertising management tool developed by Meta (the owner of Facebook, Instagram, WhatsApp, and Threads).”

• Linkedin ads manager Report an error

  “LinkedIn Ads Manager: This is an advertising management tool that LinkedIn developed.”

• Mailchimp Report an error

  “MailChimp: we use this marketing automation platform for staying in touch with you via email.”

• Google drive Report an error

  “Google Drive: this is a service developed by Google, and we use it for file storage.”

• Zoom Report an error

  “Zoom: this is a cloud platform we use for video calls.”

• Intercom Report an error

  “Intercom: We use this tool to provide you with customer support and improve your experience while using ActiveCollab.”

• Rb2b Report an error

  “RB2B: This is a website visitor identification service provided by RB2B (Retention.com).”

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