Privacy policy — Payplug

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Facts read from this source

• Entity Report an error

  “The data controller is PAYPLUG ENTERPRISE SAS, registered with Paris’ trade and company register under number 443 222 682, whose registered office is located at 110 Avenue de France, 75013 Paris.”

• License Report an error

  “PAYPLUG ENTERPRISE SAS is a payment institution approved by the Autorité de Contrôle Prudentiel et de Résolution under bank code (CIB) 16378.”

• GDPR Report an error

  “Payplug Enterprise SAS is committed to ensure that the processing of personal data that it implements complies with the General Data Protection Regulation (GDPR) and the French Data Protection Act (Loi Informatique et Liberté).”

• Controller role Report an error

  “Payplug Enterprise SAS, acting as data controller, processes and protects your personal data.”

• Policy updated Report an error

  “Last updated on: 2024/09/13”

• Retention clients Report an error

  “Our clients 5 years from the end of the business relationship with the client.”

• Retention prospects Report an error

  “Our prospects 3 years from the date of collection of the prospect's information or the last contact from them.”

• Retention fraud Report an error

  “Payers 5 years from the closure of the fraud file, where applicable.”

• Retention candidates Report an error

  “Our candidates 2 years after the last contact with an unsuccessful candidate.”

• Retention cookies Report an error

  “Maximum retention period from collection : - Cookies requiring user consent: 6 months. - Audience measurement cookies: 13 months. - Personal data collected via the contact form: 3 years.”

• Payer collected Report an error

  “Payers payment data Data relating to the payer's identity (surname, first name, email address, telephone number if applicable), bank card data (PAN, CVV, expiry date), transaction date and time, transaction amount, billing and shipping data (postal address), browsing data and payment characteristics, connection data (IP address), location data (postcode, IP country, card country).”

• Third party sharing Report an error

  “Other entities of Groupe BPCE, within the framework of the legal obligations applying to the banking and payment services sectors;”

• Transfers outside EU Report an error

  “Some of the third parties to whom we transfer your data may process it outside the European Union. In all cases, we take care to implement appropriate safeguards: adequacy decision or standard contractual data protection clauses adopted by the European Commission.”

• Kyc Report an error

  “the identification and verification of the regulatory Know Your Customer (KYC) file, the monitoring of transactions and the prohibition on dealing with persons subject to sanctions”

• Fraud 3ds Report an error

  “we are required to implement processes to detect attempted fraud (3D Secure)”

• Supervisory complaint Report an error

  “You may, at any time, lodge a complaint with the competent supervisory authority, i.e. that of the country of the European Economic Area in which you habitually reside, or where you work, or where the alleged breach of regulations was committed.”

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