Privacy policy — Apollo.io

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• Entity name Report an error

  “This Privacy Policy explains how ZenLeads, Inc. d/b/a Apollo.io (“Apollo,” “we,” “us,” or “our”) collects, maintains, uses, discloses, and protects business contact information”

• Address Report an error

  “ZenLeads Inc. 440 N Barranca Ave #4750, Covina, CA 91723-1722”

• Data broker status Report an error

  “Apollo operates as a registered business-to-business data broker.”

• Google API disclosure Report an error

  “Apollo's use of information received from Google APIs will adhere to Google API Services User Data Policy, including the Limited Use requirements.”

• ISO 27001 Report an error

  “Apollo is certified under ISO 27001 and SOC 2 and follows recognized industry practices and security controls designed to protect personal information”

• SOC 2 Report an error

  “Apollo is certified under ISO 27001 and SOC 2”

• Dpf certified entities Report an error

  “The covered entities under Apollo’s Data Privacy Framework certification are ZenLeads, Inc., ZenLeads Holdings LLC, and Varsovia Holdings LLC.”

• Dpf frameworks Report an error

  “Apollo also participates in and complies with the EU-U.S. Data Privacy Framework, the UK Extension to the EU-U.S. Data Privacy Framework, and the Swiss-U.S. Data Privacy Framework”

• Scc reliance Report an error

  “Apollo primarily relies on Standard Contractual Clauses where necessary to support the lawful transfer of personal information.”

• Article 27 eea representative Report an error

  “Apollo’s designated representative in the EEA is Lionheart Squared.”

• Article 27 UK representative Report an error

  “Apollo’s designated representative in the United Kingdom is HelloDPO. HelloDPO also serves as Apollo’s Data Protection Officer for the United Kingdom and European Economic Area.”

• Ftc jurisdiction dpf Report an error

  “The Federal Trade Commission has jurisdiction over Apollo’s compliance with the applicable Data Privacy Framework Principles.”

• Privacy contact Report an error

  “we’ve made it easy for you to submit privacy requests via Apollo’s Privacy Center or by emailing privacy@apollo.io”

• Controller processor roles Report an error

  “Apollo acts as a controller when it determines the purposes and means of processing personal information.”

• Processor role when customer directed Report an error

  “Apollo acts as a processor when it processes personal information on behalf of a Customer and under the Customer’s instructions.”

• Contributor database sharing Report an error

  “When Customers submit data through the Service, they acknowledge that Apollo may use it to grow, enrich, and verify its Contributor Database, which is made available to other Customers.”

• B2c use prohibited Report an error

  “Apollo does not use your data for direct consumer marketing, and Customers’ use of Services in connection with business-to-consumer activity is strictly prohibited.”

• AI training on customer data Report an error

  “We prohibit third-parties from using any of your information for training, and require deletion of inputs and outputs after a defined retention period.”

• AI no significant automated decisions Report an error

  “Apollo does not use AI to make decisions that produce legal or similarly significant effects on individuals”

• Mcp server Report an error

  “We provide AI agents, both within the Service and through our Model Context Protocol ("MCP") server, which can access the same data available through the standard Service”

• No sensitive personal info collection Report an error

  “We do not intentionally collect, process, or use sensitive personal information (such as racial or ethnic origin, religious beliefs, sexual orientation, Social Security numbers, precise geolocation, health information, or biometric information) for the Contributor Database”

• Opt out sale sharing Report an error

  “You have the right to opt out of this sale and sharing. To opt out, visit our Removal Page in the Privacy Center or email privacy@apollo.io.”

• Sells contributor database Report an error

  “Apollo sells personal information in its Contributor Database to customers for B2B sales, marketing, and recruiting purposes, and shares certain personal information with online advertising partners.”

• Gpc recognized Report an error

  “Where applicable law requires it, Apollo recognizes the Global Privacy Control browser signal as a request to opt out of the sale or sharing of personal information and targeted advertising.”

• Right to delete Report an error

  “You may request that Apollo delete your personal information from its records and direct its service providers to do the same, subject to certain exceptions.”

• Right to correct Report an error

  “To the extent required by applicable law, you may request that Apollo correct inaccurate personal information it maintains about you.”

• Right to know limit Report an error

  “You may make a verifiable access request up to twice within any 12-month period unless applicable law otherwise permits.”

• Right to portability Report an error

  “you may request a copy of the personal information Apollo holds about you in a structured, commonly used, machine-readable format that allows you to transmit it to another organization without hindrance.”

• Suppression list retention Report an error

  “after you submit an opt-out or deletion request, Apollo may retain the minimum information necessary in a suppression list to honor the request and prevent your information from being re-added to the Contributor Database.”

• Retention policy Report an error

  “Apollo retains personal information for a period consistent with the purposes for which it was collected and processed, unless you submit a request to delete your information.”

• Deletion method Report an error

  “Apollo will delete, anonymize, or de-identify it.”

• Breach notification Report an error

  “Apollo will notify affected individuals and applicable regulators as and when required by applicable state breach-notification and data-broker laws.”

• No children under 16 Report an error

  “Apollo does not intentionally collect personal information of persons under 16.”

• Primary location Report an error

  “Apollo is based in the United States, and we may collect, process, store, and transfer personal information in the United States and other countries where Apollo, its affiliates, service providers, subprocessors, Customers, Authorized Users, and business or data partners operate.”

• List available Report an error

  “A full list of providers we use for these purposes is available in our subprocessor list.”

• Session replay Report an error

  “This includes session replay and heatmap tools that record clicks, scrolls, and navigation patterns to help us identify and fix issues and improve the user experience.”

• Call recording consent Report an error

  “Where required by applicable law, we provide notice and obtain consent before recording a call, and we identify AI-driven features as AI-driven in the interface.”

• AI uses Report an error

  “Inference and enrichment. We use AI/ML to improve our Services by making inferences or enhancing attributes about contacts in our Contributor Database”

• API available Report an error

  “A Customer may, however, independently select, connect, or route data through another third-party AI provider using our API.”

• AI providers listed in AI policy Report an error

  “The current list of third-party AI providers and MCP integrations is in our AI Policy.”

• Security trust center Report an error

  “For more information about Apollo’s security practices, certifications, and controls, visit our Trust Center.”

• Article 14 notice Report an error

  “Apollo provides additional information about processing based on information collected indirectly through its separate Article 14 Processing Notice.”

• California drop program Report an error

  “For U.S. state-specific privacy rights and disclosures, including information about California’s DROP Program, please review our State Privacy Statement.”

• Authorized agents Report an error

  “You may designate an authorized agent to submit a privacy request on your behalf.”

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