Terms of service — Kaspr

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• Entity Report an error

  “The company KASPR, a simplified joint-stock company with capital of €131.38 whose registered office is located at 38 rue Dunois 75013 PARIS, and registered with the RCS of PARIS under number 843 898 396”

• Solution description Report an error

  “KASPR has developed an access tool to a database of professional contacts (hereinafter « the Solution»).”

• Credit types Report an error

  “KASPR has established four types of Credits: B2B email Credits: allow the User to display the professional email of a professional contact; Phone Credits: allow the User to display the phone number of a professional contact; Direct email Credits: allow the User you to display the personal email of a professional contact; Export Credits: allow the User to export the contact details of a professional contact outside the Solution.”

• VAT treatment Report an error

  “For PREMIUM Subscriptions, the Website displays prices in euros, excluding VAT.”

• Linkedin synchronisation required Report an error

  “Download and install the Extension on its terminal; Synchronise his KASPR Account with his LinkedIn Account.”

• Workspace sharing Report an error

  “FREEMIUM Subscribers cannot share Credits on the Workspace.”

• Helpdesk hours Report an error

  “An instant messaging helpdesk to deal with anomalies is available Monday to Friday, 9 :00 am to 7 :00 pm (UTC +1 in winter time, UTC+2 in summer time).”

• Unlimited credits cap Report an error

  “a maximum limit of 10,000 credits per account per month applies. Any use of Unlimited Credits through APIs or robots is considered as abusive”

• Credit refundability Report an error

  “Credits are neither refundable nor exchangeable. They have no financial or monetary value and cannot be considered and/or qualified as electronic money.”

• Credit expiration Report an error

  “Credits expire at the end of the current Subscription period and cannot be carried over to the next Subscription.”

• Credit earning methods Report an error

  “The possibility of obtaining Credits free of charge, by performing certain actions on their Account; The possibility to obtain more Credits by subscribing to Subscriptions; The possibility of purchasing additional Credits during a Subscription.”

• Data transfer to CRM Report an error

  “The Subscriber may also transfer the contact details of this professional contact to the customer relationship management (CRM) solutions it uses, if these are compatible with the KASPR Solution and subject to the specific settings of its CRM solution.”

• Workspace capabilities Report an error

  “In his capacity as Workspace Administrator, the Subscriber can: invite other Subscribers; manage the list of Subscribers who are part of the Workspace; share information with them.”

• Billing periods Report an error

  “Subscriptions are taken out for a duration of one (1) month or one (1) year. Subscriptions are automatically renewed by tacit agreement upon expiry, for a period equal to the initial Subscription duration and at the same price”

• Termination notice Report an error

  “providing a notice period of: At least 48 (forty-eight) hours before the end of the monthly Subscription; 1 (one) month before the end of the annual Subscription.”

• Downgrade notice Report an error

  “The change of Subscription to a lower Subscription will only take place at the end of the initial Subscription period provided that the notice period is respected: At least 48 (forty-eight) hours before the end of the monthly Subscription; 1 (one) month before the end of the annual Subscription.”

• Payment methods Report an error

  “The Subscriber can proceed to the payment of the Subscription on the Site according to the means proposed by KASPR, that is: Direct debits; Wire transfer.”

• Late payment penalties Report an error

  “Application of a late interest rate equal to 3 times the legal interest rate in force plus 5 percentage points from the tenth day of delay; The payment of a flat-rate compensation for recovery costs amounting to EUR 40.”

• Account deletion self service Report an error

  “The User may delete his Account at any time by going to the Account settings provided for this purpose, accessible at the bottom of the page.”

• Account deletion email reuse Report an error

  “The deletion of the Account will result in the inaccessibility of the Account and the impossibility for the User to create a new one with the same professional email address.”

• User data ownership Report an error

  “All Data transmitted by the User shall become and remain the property of KASPR, even after the account has been deleted.”

• Termination workspace deletion Report an error

  “In all cases of termination, the Workspace created by the Subscriber as well as all the elements, contents, professional contacts, Data and Credits attached to it, will be permanently deleted and other Users will no longer have access to it.”

• Licence scope Report an error

  “KASPR grants to the Subscriber a personal, non-exclusive, non-transferable, non-sublicensable and limited right for the entire time period of the Subscription and worldwide, use and access the Solution and the Database.”

• Competing use prohibited Report an error

  “To access all or part of the Solution or Database in order to design a competing solution;”

• Suspension regularisation period Report an error

  “a notification email will be sent to the User with the reason for suspension indicated. Failing regularisation within a period of 7 days, the Subscription will be terminated for fault”

• Account age requirement Report an error

  “Acting for professional purposes, aged at least 18 years and having the legal capacity to create an Account”

• Account requirement business email Report an error

  “Enter a business e-mail address ;”

• API use restriction Report an error

  “Any use of Unlimited Credits through APIs or robots is considered as abusive and violates the licence of the KASPR Database granted to the User.”

• Uptime commitment Report an error

  “KASPR undertakes its best effort to ensure an interrupted access and use of the Solution and its Database 7 days a week and 24 hours a day, excluding IT maintenance periods.”

• Liability cap Report an error

  “In all cases, the amount of KASPR’s liability is strictly limited to the reimbursement of the amount of the sums actually paid by the User on the occurrence date of the event.”

• Credits non transferable Report an error

  “Credits are not transferable from one Account to another.”

• Scraper prohibition Report an error

  “Not seek to undermine the automated data processing systems implemented on the Site, in particular through practices such as scrapping, under articles 323-1 and followings of the French criminal code (“Code penal”);”

• Tcus last updated Report an error

  “Last updated on July 1st, 2023”

• Pricing page URL Report an error

  “The Subscriptions offered by KASPR as well as the Services, features, benefits and fees associated with each Subscription are described in the Subscription description sheet accessible from the Site at the address https://www.kaspr.io/pricing.”

• Freemium termination deletes account Report an error

  “The Account will be automatically deleted in the event of termination: for breach by a PREMIUM and FREEMIUM Subscriber, for non-renewal of a FREEMIUM Subscription; at the initiative of a FREEMIUM Subscriber.”

• Extension browser install Report an error

  “The Extension is an integral part of the Solution.”

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