Source
Integrations, connectors & knowledge — found from sitemap — Ada
Checked for Ada on 3 Nov 2026
- Page
- https://docs.ada.cx/2026-03-18-salesforce-knowledge-v2
- Checked
- 3 Nov 2026, 14:31 UTC
- How we may use it
- Public page, crawling permitted
Technical details
- type
- page
- http status
- 200
- content hash
- sha256:028a6665bd47fa3b9959865b1e0548894c21710f565dcf1e97fbe023be3da488
- permission
- robots_ok
- screenshot
- Screenshot on file (internal exhibit, not published)
Cited by
Facts read from this source
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Salesforce knowledge external client apps Report an error
“The Salesforce Knowledge integration has been updated to use External Client Apps with the Client Credentials OAuth flow.”
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Salesforce knowledge multiple connections Report an error
“The new integration adds support for multiple Salesforce Knowledge connections”
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Salesforce knowledge sync filters Report an error
“filtering synced articles by data category or locale”
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Salesforce knowledge categories as tags Report an error
“automatically syncing Salesforce data categories as tags in Ada”
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Salesforce knowledge legacy support Report an error
“Customers who connected their Salesforce knowledge base before March 17, 2026 can continue using the existing integration.”
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Voice interruption annotations Report an error
“The conversation view now displays interruption events for Voice conversations. When an end user interrupts the AI Agent mid-response (barge-in), an [Interrupted by end user] annotation appears inline on the affected message.”
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Voice interruption coverage Report an error
“This covers all barge-in scenarios, including interruptions during normal speech, short utterances, and interruptions before the Agent has begun speaking (such as during knowledge retrieval).”
Scores citing this record
- The Automation Lead Integrations, connectors & knowledge
- The Customer-Service Director Integrations, connectors & knowledge
- The Head of IT Integrations, connectors & knowledge
- The Skeptic Integrations, connectors & knowledge
- The Works Council Member Integrations, connectors & knowledge