Legal notice — found from the homepage — OnceHub

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Facts read from this source

• Privacy notice version Report an error

  “Version 2.9 Last updated 28th September 2026.”

• Controller processor roles Report an error

  “Personal data that is entered into our SaaS products by our customers and their end users (“Application Data”) for which we act as a processor.”

• Rights response time Report an error

  “We’ll aim to get back to you within one month.”

• Audit before engagement Report an error

  “Before we engage a subprocessor, we carry out a detailed audit to ensure that they have necessary security measures in place”

• Page available Report an error

  “You can find more details about the subprocessors that we use in relation to Application Data on our subprocessor page”

• No sale or rent Report an error

  “We do not sell, rent, exchange or allow your data to be used by third parties for their own marketing purposes.”

• Sms messaging Report an error

  “Some OnceHub Services enable our customers to send SMS or text messages to their Contacts, including appointment confirmations, reminders, notifications, and other messages configured or initiated by the customer.”

• Sms opt out stop Report an error

  “You can opt out of applicable SMS messages at any time by replying STOP to a message where supported.”

• Sms no marketing sharing Report an error

  “No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.”

• Two factor authentication Report an error

  “Communicate verification codes to your phone number to when you log into your account, if you choose to set up two-factor authentication;”

• Video call recording consent Report an error

  “A recording of your video call with our Sales or Customer Success teams, subject to us receiving your explicit consent to do so;”

• Payment methods Report an error

  “Your credit card or PayPal account details if you purchase a paid subscription to our services;”

• Account deletion schedule Report an error

  “Once you delete your OnceHub account we will delete Customer and Application Data in accordance with our deletion schedule, as updated from time to time and made available on our website /trustcenter/data.”

• Deletion contact window Report an error

  “We reserve the right to contact you using your contact information during the 30 day period between the date you delete your account, and the date we delete your account data from our systems.”

• Customer can delete application data Report an error

  “Please note that if you are a Customer of ours, you can delete Application Data that has been entered into OnceHub by your end users.”

• Google recaptcha Report an error

  “We use Google reCAPTCHA for the purpose of verifying administrative users of OnceHub services.”

• Google API AI policy Report an error

  “We affirm that Google APIs are not used to develop, improve, or train generalized/non-personalized AI and/or ML models.”

• Security page Report an error

  “Full details of our security practices can be found on the security page of our Trust Center.”

• Audits certifications page Report an error

  “You should also refer to our compliance page, which gives details of the third-party audits and certifications that relate to our security and privacy practices.”

• Transfer mechanism scc Report an error

  “we rely on the EU Standard Contractual Clauses to comply with EU Law.”

• Primary processing location Report an error

  “Your personal data will be transferred to the United States, where our primary processing facilities are located”

• Children accounts Report an error

  “We do not knowingly permit children to sign up for a OnceHub account.”

• Recaptcha lawful basis Report an error

  “Data processing is based on Art. 6 (1) (f) of the GDPR.”

• Data portability right Report an error

  “This is called the right to data portability. You can ask us to supply you with the information that we hold on you in an electronic format.”

• Notice change consent Report an error

  “We will comply with applicable data protection laws with respect to any changes we make to this notice and seek your consent to any material changes if this is required by applicable law.”

2 facts read from this page are not shown because they could not be confirmed on the page as captured.

Scores citing this record

• The Independent Consultant Reminders, payments & no-show protection
• The Independent Consultant European sovereignty
• The Data Protection Officer European sovereignty
• The Practice Owner Reminders, payments & no-show protection
• The Practice Owner European sovereignty
• The Sales Team Lead Reminders, payments & no-show protection
• The Sales Team Lead European sovereignty
• The Sales Team Lead Pricing transparency
• The Salon Owner European sovereignty
• The Skeptic European sovereignty