Source

Invoices & e-invoicing compliance — found from sitemap — Maxio

Checked for Maxio on 3 Nov 2026

Page: https://docs.maxio.com/billing/invoicing/working-with-invoices/void-an-invoice
Checked: 3 Nov 2026, 14:38 UTC
How we may use it: Public page, crawling permitted

Technical details

type: page
http status: 200
content hash: sha256:731b68300cb926560cdc8f7ae6d86e94f3fc3e49efc0436ad005a559de0f982d
permission: robots_ok
screenshot: Screenshot on file (internal exhibit, not published)

Cited by

Void invoice applicable statuses Report an error

“Void Invoice is available for Invoices with Open, Canceled, Processing, or Collections status, and for some Pending Invoices.”
Void invoice permission Report an error

“This action requires the Customer Support access level or higher.”
Void invoice effect Report an error

“Voiding updates the Invoice status and stops future collection attempts, and generates a Credit Note when partial payments exist.”
Void no refund of payments Report an error

“WARNING: Voiding an Invoice clears its remaining balance. If the Invoice has applied payments you want to refund, do that separately: voiding does not refund them.”
Void no payment behavior Report an error

“If the Invoice has no payments, it's voided immediately: the status changes to Voided, and the Invoice is no longer eligible for payment.”
Void partial payment behavior Report an error

“If the Invoice has a partial payment, voiding creates a Credit Note for the remaining balance and applies it to the Invoice. The Invoice then shows as Paid, not Voided.”
Void consolidated invoice segments Report an error

“For sites using Subscription groups, voiding a consolidated Invoice also voids every segment that makes it up. Voiding an individual segment Invoice removes it from its original consolidated Invoice and moves it to a new voided consolidated Invoice for the group; unlike reopening, voiding a segment Invoice on its own isn't restricted.”