Source

Payment collection, dunning & portability — found from sitemap — Orb

Checked for Orb on 3 Nov 2026

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Cited by

Dunning availability Report an error

“Orb provides essential dunning capabilities for all customers help you recover revenue from failed payments and overdue invoices in an automated way to scale your collections efforts.”
Dunning retry schedule Report an error

“Orb will automatically retry the charge after 1, 4, and 9 days from the initial payment attempt. If the final attempt does not succeed, Orb sends a payment failure email notice.”
Dunning no payment method Report an error

“If the linked customer at the payment gateway does not have a payment method set, Orb will not attempt to create a dunning schedule.”
Dunning payment method update Report an error

“If payment method is updated prior to exhaustion of the dunning period, Orb will immediately try to collect on the invoice.”
Dunning schedule with method Report an error

“If the linked customer in the payment gateway has a valid payment method on file before or at the point of an invoice entering dunning, Orb will: Create a dunning schedule for that invoice Immediately attempt payment collection”
Dunning update triggers standalone retry Report an error

“Updating the payment method triggers a standalone payment retry. No new dunning schedule is created”
Dunning eligibility without method Report an error

“If the linked customer does not have a payment method when the invoice is due to begin dunning: No dunning schedule is created The invoice is considered ineligible for dunning”