Privacy policy — found from the homepage — Piwik PRO Consent Manager

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Facts read from this source

• Regulations Report an error

  “Our product will help you comply with data privacy regulations, such as GDPR, LGPD, PIPEDA, DORA, TTDSG/TDDDG, and the CNIL’s guidelines.”

• Sectoral standards Report an error

  “Use a platform that meets the strict requirements of HIPAA and EU regulations for financial institutions, including the EBA’s guidelines for using cloud service providers and DORA, aimed at enhancing cybersecurity and operational resilience.”

• Data residency control Report an error

  “Have full control over the data you collect. Choose between different data locations and hosting options to satisfy even the strictest privacy laws and internal protocols.”

• DPA available Report an error

  “Sign a detailed data processing agreement with us so that every party clearly understands its role in handling personal data.”

• Consent manager Report an error

  “Use Piwik PRO Consent Manager to create and implement your requests. Obtain valid consents and adjust data collection accordingly – your tracking tags will fire only if visitors agree to their use.”

• User data requests Report an error

  “Give your visitors a way to place requests about their data – e.g. deletion, change, transfer.”

• Data anonymization Report an error

  “Data anonymization allows you to respect visitor’s privacy preferences and still have access to valuable insights about their experience on your website.”

• Certifications Report an error

  “We’ve received ISO 27001, SOC 2 , and HIPAA certifications and consistently manage information security in alignment with the standards.”

• External audits Report an error

  “We regularly review our security controls to spot and fix vulnerabilities and deficiencies in our platform. The impartiality and the highest standards of audits are verified by experienced third-party auditors.”

• Granular permissions SSO Report an error

  “To better control access to your data, you can create multiple user groups with different permission levels and implement your preferred SSO authentication (including SAML & Active Directory / LDAP).”

• SLA uptime Report an error

  “Guaranteed uptime with 99% SLA Whatever SLA level you choose, you get guaranteed support so that all critical issues, uptime and incidents are under control and handled within the agreed time frame.”

• API security Report an error

  “Piwik PRO security is based on API user authentication. Each individual action such as API communication is safeguarded by JSON Web Tokens, an industry standard that ensures security between the parties.”

• Self hosted perimeter Report an error

  “With flexible deployment methods you’re able to keep our products within your organization’s security perimeter and fully remove Piwik PRO as a data processor.”

• Options Report an error

  “Piwik PRO Analytics Suite offers two private cloud options in one from over 60 locations (dedicated database and dedicated hardware) and a secure public cloud. The choice of data center where your information will be stored is up to you.”

• Cloud infrastructure Report an error

  “Piwik PRO Cloud is hosted on fully redundant, SOC 2-certified infrastructure with up to 99,5% uptime guaranteed under an SLA. Our clients can choose between Azure cloud servers in the US, Germany, Hong Kong, the Netherlands, and Elastx in Sweden.”

• Client data separation Report an error

  “We store all your data in a dedicated database separated from the data of other clients.”

• Network security Report an error

  “We use HTTPS connection, dedicated firewalls, switches and databases with no direct access. We constantly monitor our network on multiple layers – firewall, servers & DNS, page load response times, web request & errors, and more.”

• Physical access control Report an error

  “Full access to servers is restricted to administrators and is available only from specified IP addresses with a secure VPN connection. Your access is authenticated with cryptographically secure key pairs.”

• Backup policy Report an error

  “In order to ensure maximum recovery capability your data is backed up into three buckets: Database Data, your HTTP Access Logs and System Configuration, each with a specific backup policy assigned to them.”

• Free trial Report an error

  “Start free trial”

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