Terms of service — found from the homepage — Trackado

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• Channels Report an error

  “During the Subscription Term of the Service, we will provide end user support via the in-app communication modules and email.”

• Trial Report an error

  “Trial Period. Upon your initial registration through the Order Form, You are granted a temporary limited Account for the Service. You will not receive the full functionality of our Service until You convert to a full and active Account.”

• Billing Report an error

  “Any fees and charges for the Service are as set forth in the applicable Order Form and are billed in advance for the entire term of the subscription, i.e. monthly or annually, unless specifically agreed otherwise.”

• VAT Report an error

  “All stated fees exclude all taxes, levies, or duties imposed by taxing authorities, which, if applicable, shall be paid by You in addition to the stated amount.”

• Suspension policy Report an error

  “If we do not receive payment within twenty (20) days of the due date, we reserve the rights to suspend Your Account(s) and make it inaccessible until we have processed all outstanding payments.”

• Refunds Report an error

  “We do not provide refunds if you decide to cancel or stop using the Service during your Subscription Term.”

• Autorenewal Report an error

  “Your subscription will automatically renew by the same term as your initial Subscription Term, e.g. month-to month, year-to-year, the “renewal term”, unless terminated by You prior to the end of the then current term.”

• Inactivity termination Report an error

  “For the purposes of this provision, “inactivity” is defined as a lack of account login or usage for a continuous period of 12 months. We will attempt to notify you via the email associated with your account prior to termination. Upon termination due to inactivity, any data associated with the account may be deleted permanently in accordance with our retention policy.”

• Termination convenience Report an error

  “we reserve the right to terminate your subscription for convenience by providing at least six (6) months’ advance written notice.”

• Backups Report an error

  “Trackado shall take daily back-ups of the Content to be able to restore the Service to the condition it was in before the backup was created. Trackado shall keep back-ups for at least thirty (30) days”

• Export Report an error

  “The Service allows you to download all your data at any given time.”

• API Report an error

  “including the application, the API, associated support services, etc., as described on the Website and the applicable Order Form.”

• Signatures Report an error

  “upload, draft, comment, revise, send and sign Content”

• Addon modules Report an error

  “Some features may be offered as optional add-on modules at an additional cost and additional terms. No such features are invoiced without Your approval.”

• GDPR Report an error

  “Trackado complies with the EU General Data Protection Regulation (GDPR), Regulation (EU) 2016/679. Please refer to our Privacy Notice for details on our privacy practices.”

• DPA Report an error

  “(b) our Data Processing Addendum and (c) our Privacy Notice.”

• Confidentiality period Report an error

  “The Parties undertake, during the term of the Agreement and three (3) years thereafter, to keep all information relating to the Service, the Parties’ activities, trade secrets, and the contents of this Agreement”

• Liability cap Report an error

  “Trackado’s maximum liability arising out of or in connection with the Website or Service, regardless or the cause of action (whether in contract, tort, breach of warranty or otherwise), will not exceed your annual subscription fees for the last 12-month period”

• Ip indemnity Report an error

  “Trackado undertakes to indemnify You from claims that Your use of the Services in accordance with this Agreement, in Sweden and other countries agreed upon in writing, violates a third party’s intellectual property rights.”

• Warranty uptime Report an error

  “Your Account is provided to you “as is” and “as available” and Trackado does not warrant any specific uptime or availability of the Services.”

• Claims deadline Report an error

  “Claims must be submitted in writing within three (3) months of the event causing damage; otherwise, the right to make a claim will be forfeited.”

• Data ownership Report an error

  “All rights and interests in the Your Content, including Personal Data and Intellectual Property Rights, remain the Your exclusive property.”

• Usage data Report an error

  “Trackado owns all rights to operational data related to the performance and use of the Service, including anonymized and aggregated Usage Data (“System Data”). Trackado may use anonymized Usage Data for analysis, improvement, and further development of the Service”

• Governing law Report an error

  “These Terms shall be governed, construed and enforced in accordance with the laws of Sweden, without reference to its conflict of laws provisions.”

• Jurisdiction Report an error

  “shall be finally settled under the exclusive jurisdiction of The District Court of Stockholm, Sweden.”

• Terms last updated Report an error

  “Last Updated: January 15, 2025”

• Change notice Report an error

  “Trackado shall notify You about significant changes or additions affecting the use of the Service to a large extent with 30 days’ notice.”

• Termination for cause Report an error

  “(i) upon thirty (30) days’ notice to the other party of a material breach of this Agreement if such breach remains uncured at the expiration of such period, or (ii) immediately, if the other party becomes the subject of a petition in bankruptcy”

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