Privacy policy — found from the homepage — HighLevel

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• Entity Report an error

  “HighLevel LLC (a subsidiary of GoHighLevel Inc. ; “we,” “us,” and “our”) respects your privacy”

• Controller role Report an error

  “HighLevel is the Data Controller of all Personal Information collected through the Platform in the EEA and the United Kingdom, except with respect to the Processor Services (where HighLevel is the Data Processor)”

• AI training Report an error

  “We do not use your Personal Information to train generalized, public AI models.”

• Dpf certified entities Report an error

  “HighLevel LLC and LeadConnector LLC comply with the EU-U.S. Data Privacy Framework (EU-U.S. DPF), the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. Data Privacy Framework (Swiss-U.S. DPF) as set forth by the U.S. Department of Commerce.”

• Legal bases Report an error

  “we will collect Personal Information from you only where we have your consent to do so, where we need the Personal Information to perform a contract with you, where we have a legal obligation to do so, or where the processing is in our legitimate interests”

• Children age limit Report an error

  “We do not knowingly collect, use, disclose, sell, or share Personal Information from children under 16.”

• Sms optin sharing Report an error

  “We do not share your phone number, text messaging originator opt-in data, or consent with any third parties, excluding aggregators and providers of the text messaging services.”

• Anonymized research retention Report an error

  “in some circumstances we will anonymize your Personal Information (so that it can no longer be associated with you) for research or statistical purposes, in which case we may use this information indefinitely without further notice to you.”

• Dnt Report an error

  “At this time, the Platform does not respond to DNT signals.”

• US sale share Report an error

  “HighLevel does not sell your Personal Information for money. However, certain US State Privacy Laws may consider the disclosure of information for advertising purposes to be a “sale,” “share,” or “targeted advertising.””

• Automated profiling Report an error

  “We do not profile in furtherance of solely automated decisions that produce legal or similarly significant effects concerning you.”

• GDPR rights regions Report an error

  “If you are in Europe, you may have the following rights under the GDPR, the UK GDPR, or Swiss nFADP:”

• Complaint response days Report an error

  “We will respond to any complaint directly to us within 45 days.”

• Dpf dispute resolution Report an error

  “you may contact JAMS Mediation, Arbitration, and ADR Services (https://www.jamsadr.com/dpf-dispute-resolution) to address complaints and provide appropriate recourse free of charge to you.”

• Australia response days Report an error

  “we will respond to you by no later than 30 days of your request”

• International transfers Report an error

  “We may also transfer your Personal Information to our affiliates or third-party service providers, who may be located in a different country to you (including India).”

• Google Report an error

  “We use Google services, such as Google Analytics and Google Ads, on our Platform.”

• Affiliate data shared Report an error

  “if you visit or use our Platform through an affiliate referral link, we will share information about you back to the referral partner, including your name, email address, and account plan.”

• Address Report an error

  “HighLevel LLC 5473 Blair Rd Ste 100, PMB 383313, Dallas, Texas 75231-4227”

• UK representative Report an error

  “For the UK: Rickert Services Ltd U - HighLevel LLC - PO Box 1487 Peterborough PE1 9XX United Kingdom”

• EU representative Report an error

  “For the EU: Rickert Rechtsanwaltsgesellschaft mbH - HighLevel, LLC - Colmantstraße 1553115 Bonn Germany”

• Policy last updated Report an error

  “Last Updated JULY 2026”

• Access fee possible Report an error

  “We may charge a processing fee for this service where permitted by law and we will require evidence of your identity before fulfilling your request.”

• Sensitive data handling Report an error

  “we limit our processing of that information to uses: (1) you have authorized, or (2) that are otherwise allowed or required by law.”

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