Customer data protection — found from sitemap — Gladly

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Facts read from this source

• Redaction requests purpose Report an error

  “Use Redaction Requests feature to review and act on data privacy requests received an integrated platform (e.g., Shopify).”

• Redaction requests shopify only Report an error

  “The redaction tool is currently only available for Shopify.”

• Redaction requests required role Report an error

  “REQUIRED USER ROLE Compliance Administrator”

• Redaction request types Report an error

  “Each request on this page corresponds to a compliance webhook received from an integrated platform. There are three request types:”

• Redaction shop redact auto Report an error

  “Shop Redact A shop-level redaction request. Gladly Team receives this for record-keeping. No action required from admins — fulfilled automatically.”

• Redaction customer redact permanent Report an error

  “Note that deleting a Customer Profile is permanent and irreversible.”

• Redaction bulk complete Report an error

  “Complete multiple requests in bulk When you receive a batch of requests, you can complete them in a single action.”

• Redaction email notifications Report an error

  “Compliance Administrators can unsubscribe from receiving the daily summary email of redaction requests.”

• Redaction hide shops Report an error

  “If you want to stop seeing redaction requests from a specific Shopify store (for example, a test or development store), you can add it to your shop blocklist. Hidden requests are filtered from the list, counts, and exports, but are never deleted and can be restored at any time.”

• Redaction hide email patterns Report an error

  “In addition to hiding by shop, you can hide redaction requests by email. Hidden requests are filtered from the list, counts, and exports but are never deleted.”

• Redaction CSV export Report an error

  “Export the list of all redaction requests by clicking the Export option on the Redaction Requests page. Requests from shops in your hide lists are excluded from the export.”

• Customer data request export Report an error

  “For Customer Data Request rows, you can also download the data payload before completing. Click the Export button in the overflow menu to download the Customer's data from Shopify.”

• Redaction compliance event log Report an error

  “The request status updates to Completed, and the action is recorded in the Compliance Event Log.”

• Redaction permanent removal Report an error

  “For Customer Redact requests, the Customer's data is permanently removed from Gladly Tea . This cannot be recovered.”

• Redaction page pagination Report an error

  “The page display 50, 100, or 200 rows at a time. Use the Next to see more requests.”

• Redaction status values Report an error

  “Status – The current state of the request: Pending – No action has been taken yet. Completed – A Compliance Administrator marked the request as completed. Auto-completed – The request was fulfilled automatically by Gladly Team (applies to Shop Redact requests).”

Scores citing this record

• The Agent Advocate Customer data protection
• The Data Protection Officer Customer data protection
• The Data Protection Officer Integrations & API
• The Shop Operator Customer data protection
• The Shop Operator Integrations & API
• The Integrator Customer data protection
• The Integrator Integrations & API
• The Skeptic Customer data protection
• The Skeptic Integrations & API
• The Support Lead Customer data protection