Vendor page — SmartSurvey

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Facts read from this source

• Platform summary Report an error

  “Advanced survey software & form builder – the UK’s #1 feedback platform.”

• Question types Report an error

  “Multiple choice, sliders, NPS, free text, and more – built to capture the right data.”

• Advanced logic Report an error

  “Add logic and branching to guide respondents and reduce fatigue.”

• API native Report an error

  “Integrate with your CRM, helpdesk, or database via API or native integrations.”

• Event triggers Report an error

  “Trigger surveys to be automatically sent after a specific event.”

• Channels Report an error

  “Email, SMS, web, and popups – collect feedback across multiple channels”

• Tracking links Report an error

  “Use unique tracking links to see exactly where responses come from.”

• AI text analysis Report an error

  “Spot themes and sentiment in open-text feedback in seconds.”

• Dashboards Report an error

  “Dashboards and survey reports show key metrics right as they come in.”

• Report sharing export Report an error

  “Share reports across your team – filter, schedule, export and share securely.”

• UK hosted Report an error

  “UK-hosted data with enterprise-grade security”

• Certifications Report an error

  “ISO27001-certified, FSQS-accredited, UK-hosting, Government approved, 98/100 SecurityScorecard rating.”

• Channels Report an error

  “Live chat, phone & email”

• Satisfaction Report an error

  “95% satisfaction rate”

• All plans Report an error

  “Exceptional support guaranteed with quick responses, solution-focused experts, and awesome support on all plans.”

• Consumer panels Report an error

  “Access over 20 million respondents across 70+ countries”

• Managed services Report an error

  “Our expert team builds and deploys your surveys and dashboards when you need faster insights but lack time or resources.”

• Rating Report an error

  “4.6/5”

• Customer count Report an error

  “Trusted by 600,000+ happy customers”

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