Privacy policy — found from the homepage — SmartSurvey

Cited by

Facts read from this source

• Entity Report an error

  “www.smartsurvey.co.uk which is owned and operated by SmartSurvey Ltd (registration number: 4885155) of (Unit 23, Basepoint Business Centre, Tewkesbury, GL208SD)”

• Ico registration Report an error

  “SmartSurvey Ltd. is registered with the ICO (registration number: Z1155070)”

• EU representative Report an error

  “We have appointed IT Governance Europe Limited to act as our EU representative”

• Data controller processor roles Report an error

  “SmartSurvey acts as a data controller for all personal data which our account holders and site visitors input, except for any personal data which the Account Holder’s survey respondents fill out or which we otherwise process on behalf of the Account Holder”

• List location Report an error

  “To see a list of our sub-processors, please visit: smartsurvey.co.uk/company/sub-processors”

• Payment processors Report an error

  “We use the following payments processors: PayPal, their privacy policy can be found at: paypal.com/ee/webapps/mpp/ua/privacy-full Stripe, their privacy policy can be found at: stripe.com/gb/privacy”

• Data sale Report an error

  “it does not sell your survey data without first obtaining your consent and agreement”

• International transfers Report an error

  “The personal data for which are data controllers or data processors may be stored, transferred and processed outside of the UK or EEA. We will make such transfers in compliance of the UKGDPR and Chapter 5 of GDPR”

• Objection right Report an error

  “You may object to the sub-processing at any time by contacting support at support@smartsurvey.co.uk or your account manager, this objection however, may only be resolved by terminating your account”

• Backup Report an error

  “All personal data you hold with us is backed up in a separate physical premises with appropriate technical and organisational measures to keep that data secure”

• Access portability Report an error

  “You also have the right to access any information we hold about you and your account in a common machine readable format for free of charge, unless your request is excessive or repetitive”

• Access response time Report an error

  “We will process your request without undue delay and at the latest within 1 month, unless, your request is complex or numerous in which case we may take up to 3 months”

• Deletion backup retention Report an error

  “When you delete your data or terminate your account, it may still be stored with us for up to an additional 30 days due to the backups we have”

• Survey data ownership Report an error

  “Your survey responses are owned and managed by the Account Holder who will have its own policy on data handling”

• Anonymous survey feature Report an error

  “If an Account Holder does not select the “Anonymous Survey” feature, then your IP address will be made available to the Account Holder”

• ISO 27001 Report an error

  “ISO27001 certified”

• Cyber essentials plus Report an error

  “Cyber Essentials Plus certified”

• Encryption Report an error

  “For ensuring security of data at rest, we use Microsoft SQL Server Transparent Data Encryption (TDE) using AES encryption algorithm”

• Ssl basic account Report an error

  “Online Security (TLS Encryption) – with the exception of our Basic Account (free)”

• Tls encryption Report an error

  “Our website is encrypted and is protected by HTTPS (with the exception of our Basic Account (free)”

• Jurisdiction Report an error

  “This Privacy Policy & Notice is governed by and interpreted according to the law of England and Wales. All disputes arising out of this Privacy Policy & Notice will be subject to the exclusive jurisdiction of the English and Welsh courts”

• Cookie usage Report an error

  “We use both session ID cookies and persistent cookies”

• Google analytics Report an error

  “We use Google Analytics on our website to support display advertising”

• Ip address logging Report an error

  “By visiting our site, your IP address will be recorded by our servers and stored in log files”

• Retention period Report an error

  “We will retain your personal data for as long as necessary to carry out the service to you”

• Merger notice Report an error

  “you agree that the successor will process that personal data instead of SmartSurvey following a notice of 1 month given to all of SmartSurvey’s customers”

Scores citing this record

• The Academic Researcher Consent, GDPR & respondent data
• The Academic Researcher Hosting choice, teams & portability
• The Academic Researcher European sovereignty
• The Academic Researcher Pricing transparency
• The Data Protection Officer Consent, GDPR & respondent data
• The Data Protection Officer Hosting choice, teams & portability
• The Data Protection Officer European sovereignty
• The Data Protection Officer Pricing transparency
• The HR Lead Consent, GDPR & respondent data
• The HR Lead Hosting choice, teams & portability
• The HR Lead European sovereignty
• The HR Lead Pricing transparency
• The Market Researcher Consent, GDPR & respondent data
• The Market Researcher European sovereignty
• The Market Researcher Pricing transparency
• The Operations Manager Consent, GDPR & respondent data
• The Operations Manager European sovereignty
• The Operations Manager Pricing transparency
• The Skeptic Consent, GDPR & respondent data
• The Skeptic European sovereignty
• The Skeptic Pricing transparency