Source

Subscriptions & recurring payments — found from sitemap — Billie

Checked for Billie on 3 Nov 2026

Page: https://help.billie.io/merchant/s/article/How-does-the-dunning-process-work-merchant?language=en_US
Checked: 3 Nov 2026, 16:22 UTC
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permission: robots_ok
screenshot: Screenshot on file (internal exhibit, not published)

Cited by

Dunning start Report an error

“If an open invoice is not paid in full by the due date, the automated dunning process begins.”
Dunning schedule Report an error

“The third day in overdue: the first email with a payment reminder is sent The tenth day in overdue: a second email, containing the first dunning letter, is sent The 19th day in overdue: a third email, containing the second dunning letter, is sent The 21st day in overdue: the first letter, containing the third dunning letter, is sent”
Dunning collection handover Report an error

“On the 28th day in overdue, and if the debt is still not paid, the invoice will be passed on to our external money collection service provider.”
Dunning pause Report an error

“If you have access to the Billie Merchant Dashboard, we offer you the option to pause the dunning process yourself for your customer's orders.”
Dunning pause resume Report an error

“the dunning process will automatically resume once the dunning pause ends, meaning it could still be handed over to our external money collection service provider”