Terms of service — found from the homepage — Clover

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• Terms last updated Report an error

  “Last updated: April 17, 2025”

• Entity US Report an error

  “References in these Terms to Clover means Clover Network, LLC where the relevant Location is the United States of America”

• Governing law US Report an error

  “These Terms shall be governed and construed in accordance with the laws of the State of New York where the Location is the United States of America”

• Jurisdiction US Report an error

  “You and Clover agree to submit to the exclusive jurisdiction of the courts located within the County of Suffolk, New York where the Location is the United States of America”

• US notice address Report an error

  “the United States of America: Clover Network, LLC Attention: Investigation Department, 415 North Mathilda, Sunnyvale, CA 94085”

• Parent relationship fiserv Report an error

  “use the Clover Services in a manner that violates Fiserv Solutions, LLC’s (“Fiserv”) Acceptable Use Policy available at https://www.fiserv.com/en/legal/acceptable-use-policy.html (“AUP”), which forms a part of these Terms”

• License scope Report an error

  “Clover grants you a personal, limited, non-exclusive, revocable, non-transferable license, without the right to sublicense or assign in any way, to access and use the Clover Services for your internal business use solely in the Location”

• App market Report an error

  “The Clover Services may provide you with access to the Clover App Market and links to software applications that you may obtain from Clover or third-party developers”

• Online services food ordering Report an error

  “The Food Ordering Program allows your dining guests to place online orders for food, beverages, and other related products (each, a Food Order) via a website hosted by Clover.”

• Online services scheduling Report an error

  “The Scheduling Program allows your business guests to book appointment times with your employees for services you designate as available (each, a Service Appointment) via a website hosted by Clover.”

• Dashboard Report an error

  “You may use the Clover Account to connect to your Clover webpage (Clover Dashboard) via most internet browsers.”

• Chatbot outputs Report an error

  “The Clover Services (for example through the Clover Chatbot) may generate automated responses (each Output) in response to your interaction, chat, or query”

• Google pay Report an error

  “By using Google Pay (where applicable) you hereby agree to Google Pay API Terms of Service.”

• Fees changeable 30 days notice Report an error

  “Clover may add or change fees for Clover Services at any time and, if it does, it will provide you with 30 days’ notice.”

• Customer fees Report an error

  “Clover may charge your customers fees for their use of certain Clover Services, including, but not limited to, Clover Online Ordering and the Clover Consumer App.”

• Data deletion on termination Report an error

  “Clover will delete Account Data stored on Clover's servers upon your termination of these Terms”

• Update install 30 days Report an error

  “You shall integrate and install any update into your systems within 30 days of your receipt of notice from Clover that such actions by you are required.”

• HIPAA prohibited Report an error

  “you may not use the Clover Services to: (a) process personal information revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership; or genetic data, biometric data, data concerning health, or data concerning a natural person’s sex life or sexual orientation; or (b) upload or incorporate, process transactions involving, or otherwise provide Clover with, any information considered “protected health information” within the meaning of the US Health Insurance Portability and Accountability Act of 1996, as amended (HIPAA).”

• Privacy notice Report an error

  “The Clover Privacy Notice (available at https://www.clover.com/ca/privacy-policy) describes Clover’s collection, use, disclosure, and other practices of Clover in connection with personal data in Clover Data.”

• Account data breach notification Report an error

  “You must immediately notify Clover if you become aware of any loss, theft, or unauthorized use of any Account Data (see Clover Services support center contact information below).”

• Cancellation refund merchant responsibility Report an error

  “You are solely responsible for establishing and making your customers aware of your own cancellation and refund policies. Clover is not responsible for facilitating refunds or assisting with canceled orders.”

• Alcohol sales requirements Report an error

  “If you sell alcoholic beverages, you are responsible for obtaining and maintaining all current alcoholic beverage licenses and complying with all Applicable Laws regarding the sale of alcohol. Where the Location is the United States of America, you must ensure that any customer who places an order for an alcoholic beverage is 21 years of age or older.”

• Liability cap Report an error

  “Clover’s (and its affiliates’) cumulative liability for all losses, claims, suits, controversies, breaches, or damages for any cause (including any of Clover’s indemnification obligations), regardless of the form of action or legal theory, will not exceed the amount of fees received by Clover under these Terms for the three month period immediately preceding the month in which such liability arose.”

• Warranty disclaimer Report an error

  “the Clover Services are provided to you “as-is”. Clover disclaims all representations or warranties regarding quality, suitability, merchantability, or fitness for a particular purpose of the Clover Services.”

• Termination notice period Report an error

  “until you or we terminate your Clover Account by giving the other 30 days’ notice”

• AI output disclaimer Report an error

  “GIVEN THE PROBABILISTIC NATURE OF MACHINE LEARNING, THE CLOVER SERVICES MAY IN SOME SITUATIONS PRODUCE OUTPUT THAT IS INACCURATE, INCORRECT, OFFENSIVE OR OTHERWISE UNDESIRABLE.”

• Dispute window 30 days Report an error

  “If you dispute any amounts you are charged, you must notify Clover in writing within 30 days of incurring the charge that you dispute.”

• Privacy policy requirement Report an error

  “You shall provide Clover a link to your terms of service and privacy policy via the Clover Dashboard.”

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