Privacy policy — MailerLite

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Facts read from this source

• EU entity Report an error

  “(a) MailerLite Limited, an Irish registered company at 88 Harcourt Street, Dublin 2, D02 DK18, Ireland, if the Customer's billing address on the applicable Order Form is located in the EEA, UK or Switzerland”

• US entity Report an error

  “(b) MailerLite, Inc., a Delaware corporation at 548 Market St, PMB 98174, San Francisco, CA 94104-5401, United States, if the Customer's billing address on the applicable Order Form is located anywhere else in the world.”

• Role Report an error

  “We process Personal Data as a Processor on behalf of the Customer.”

• Payments Report an error

  “Once you make a payment for Legacy (Classic), your credit card information is transferred to our third-party payment processor Braintree (please find their Privacy Statement here), or PayPal (please find their Privacy Statement here) and when using the new MailerLite, your credit card information is transferred to Stripe”

• Card storage Report an error

  “MailerLite does not process or store your credit card information.”

• Shopify billing Report an error

  “If you create a MailerLite account through the Shopify app, Shopify will bill you for our Services.”

• Intercom Report an error

  “When communication is submitted through our Contact Us form, email, or live chat, your information is transferred to Intercom.”

• Netsuite Report an error

  “MailerLite uses Oracle NetSuite as its accounting platform.”

• Entri Report an error

  “MailerLite has integrated Entri for domain authentication purposes.”

• Mailsend Report an error

  “To use transactional email services, you must have a MailerSend account.”

• Zoom Report an error

  “We may share this Personal Data with our event platform provider Zoom”

• Trackdesk Report an error

  “MailerLite uses the affiliate tracking and management platform TrackDesk.”

• Incident io Report an error

  “If you have subscribed to status updates on MailerLite's Status Page, your email address will be processed and notifications sent by a third party, incident.io.”

• Calendly Report an error

  “For coordinating user interviews and sales calls, we use online calendar and scheduling platform Calendly”

• Posthog Report an error

  “MailerLite utilizes PostHog to analyze product usage and perform A/B testing.”

• No data sale Report an error

  “We will never sell, rent, or lease your Personal Data to a third party”

• Data residency Report an error

  “Our data storage center is in the European Union and has information storage security certificate (ISO 27001)”

• DPA Report an error

  “We created our Data Processing Addendum to cover the GDPR requirements as they relate to email marketing”

• Dpf Report an error

  “MailerLite, Inc. has certified to the Department of Commerce that it adheres to the Data Privacy Framework Principles.”

• CCPA Report an error

  “MailerLite adheres to CCPA regulations by not selling your Personal Data.”

• Account deletion Report an error

  “your data will be fully deleted or anonymized within 30 days from receiving an eligible request.”

• Inactive account deletion Report an error

  “If your account is terminated or remains inactive for 3 years or more, MailerLite reserves the right to permanently delete the account and all its data, including subscriber lists and content.”

• Legal retention Report an error

  “This information will be retained for 7 years, calculated from the time the account was terminated, suspended, disapproved, or otherwise ceased using the Services, after which it will be permanently deleted.”

• Forget me feature Report an error

  “If your account has more than one user, an individual user may request the deletion of their own data by using the ‘Forget Me’ feature.”

• Event retention Report an error

  “Your Personal Data is retained only as long as necessary to fulfill these purposes, but in any case no longer than 2 years.”

• Dnt Report an error

  “MailerLite declares that it does not correspond to Do Not Track browser signals.”

• Min age Report an error

  “By using the Service, you represent that you are at least 16 years of age.”

• Ftc authority Report an error

  “MailerLite, Inc. falls under the regulatory authority of the US Federal Trade Commission, which possesses investigatory and enforcement powers.”

• Google API AI training Report an error

  “user data obtained through Google API services, including Personal Data, will not be used to train, develop, or improve generalized AI and/or machine learning models (such as Large Language Models) by MailerLite.”

• Last updated Report an error

  “Last updated on September 22, 2026”

• ISO 27001 badge Report an error

  “BUREAU VERITAS ISO 27001 Certification GDPR Compliant”

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