Source
Administration, identity & partner management — found from sitemap — Infomaniak kSuite
Checked for Infomaniak kSuite on 5 Nov 2026
- Page
- https://www.infomaniak.com/en/support/faq/admin2/administration-console
- Checked
- 5 Nov 2026, 14:01 UTC
- How we may use it
- Public page, crawling permitted
Technical details
- type
- page
- http status
- 200
- content hash
- sha256:7b0682e6bad974dc069264013a19648afd5f5cebe7a5a8a2aa0b8c23d0410f94
- permission
- robots_ok
- screenshot
- Screenshot on file (internal exhibit, not published)
Cited by
Facts read from this source
-
Certifications Report an error
“Infomaniak holds several certifications and labels (❓: help) demonstrating its commitment to information security (ISO 27001), quality (ISO 9001), environmental management (ISO 14001), and energy efficiency (ISO 50001).”
-
Labels Report an error
“The company also holds the Swiss Made Software, Swiss Hosting, and Swiss Made labels, as well as the B Corp™ certification obtained in 2025.”
-
Datacenters Report an error
“Infomaniak designs and operates its own data centers in Switzerland. The data hosted is subject to Swiss law”
-
SSO SAML Report an error
“SSO login and automated user management (SCIM 2.0) are available on Infomaniak login pages and mobile applications with: Microsoft Entra ID (formerly Azure AD). Any other identity provider (IdP) that supports the standard SAML 2.0 and SCIM 2.0 protocols. Okta via the official pre-integrated application available in the Okta Integration Network (OIN) catalog.”
-
Two factor authentication Report an error
“Enable two-factor authentication on your account to improve its protection and ensure that only you receive a unique code authorizing login.”
-
Backup codes Report an error
“If you have just enabled two-factor authentication, the app will automatically display your 10 personal backup codes.”
-
Organization user roles Report an error
“Legal Representative (all rights + legal responsibility (if you are considering replacing your role as legal representative)) Legal responsibility for the organization Can manage all products and users Can manage accounting and new product orders Can manage all clients Administrator (all rights) Can manage all products and users Can manage accounting and new product orders Can manage all clients User (limited rights, collaborator)”
-
Support code Report an error
“The support code allows Infomaniak's Support department to identify you quickly and securely when you contact them and provide them with this sequence of numbers. It is displayed on your user profile page.”
-
Vip code Report an error
“The VIP code is reserved for customers who have subscribed to Premium Support and allows for identification when you call the technical contact.”
-
Ticket channel Report an error
“Certain email addresses, such as support@infomaniak.com, are not intended to receive direct support requests. Messages sent to these addresses will not be processed by our teams and will not allow us to track your request. To ensure proper handling, each request must be submitted through the support center”
-
Temporary access Report an error
“You can revoke this access at any time. If not, it will expire automatically after 7 days.”
-
Assistance hours Report an error
“Assistance 7/7”
-
Prepaid account Report an error
“The limits for a deposit on a prepaid account are from 0.1 CHF/EUR to 9999 CHF/EUR.”
-
Co2 disclosure Report an error
“For Web Hosting and Mail services, Infomaniak displays the amount of CO2 emitted annually, a figure based on a rigorous Life Cycle Assessment (LCA) method”
-
Login alerts Report an error
“A security email is automatically sent when a new connection to your Infomaniak account occurs from a new location”
-
Activity log Report an error
“You can view the recent activities of your account and those of your Infomaniak Organization”
-
API Report an error
“REST API”
-
Requests for proposal Report an error
“This is a free service that allows you to address your needs to all Infomaniak Partners who wish to receive this type of request.”
-
Invoice nonpayment consequence Report an error
“If invoices are not paid within the specified timeframe, the relevant services will be blocked and then terminated.”
4 facts read from this page are not shown because they could not be confirmed on the page as captured.
Scores citing this record
- The Data Protection Officer Security, encryption & compliance archiving
- The Data Protection Officer Administration, identity & partner management
- The Data Protection Officer European sovereignty
- The IT Administrator Security, encryption & compliance archiving
- The IT Administrator Administration, identity & partner management
- The IT Service Provider Mail, domains & deliverability
- The IT Service Provider Security, encryption & compliance archiving
- The IT Service Provider Administration, identity & partner management
- The Public Sector IT Lead Security, encryption & compliance archiving
- The Public Sector IT Lead Administration, identity & partner management
- The Public Sector IT Lead European sovereignty
- The Skeptic Mail, domains & deliverability
- The Skeptic Security, encryption & compliance archiving
- The Skeptic Administration, identity & partner management
- The Small Firm Owner Mail, domains & deliverability
- The Small Firm Owner Security, encryption & compliance archiving
- The Small Firm Owner Administration, identity & partner management