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Documentation (help and FAQ) — Tuta Business

Checked for Tuta Business on 5 Nov 2026

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Faq sections Report an error

“Frequently Asked Questions General questions Security and Privacy How to use Tuta Payment”
Inactivity deletion Report an error

“Free accounts are deleted if you do not log in for a period longer than six months. We do not recycle Tuta addresses which means that the address is blocked for new registrations. You can still re-use the deleted address with a paid account, but only if you have the correct credentials for the deleted account.”
Password reset self service Report an error

“Our secure password reset feature allows only you to reset your password. We have no influence on this process.”
Bug reporting Report an error

“Please try to search for the bug again directly on GitHub before reporting it to us: https://github.com/tutao/tutanota/issues”
Support languages Report an error

“please contact us in English or German”
Abuse reporting Report an error

“Please forward the abusive message with a short explanation in English or German to our abuse team.”
Business sales contact Report an error

“I have a business request Please contact our sales team in English or German.”
Forum available Report an error

“Support Forum”
Open source Report an error

“Open Source GitHub”
Account termination Report an error

“Terminate account Revoke contract”

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