Privacy policy — Proton for Business

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Facts read from this source

• Entity Report an error

  “The Services are operated by Proton AG (the “Company”, “We”), domiciled at Route de la Galaise 32, 1228 Plan-les-Ouates, Geneva, Switzerland. It is therefore governed by the laws and regulations of Switzerland.”

• GDPR representative Report an error

  “The designated representative of the Company in the European Union (notably for the purpose of art. 27 GDPR) is Proton Europe sàrl, rue de Grünewald 94, L-1912 Luxembourg.”

• GDPR Report an error

  “We are also GDPR compliant and fully committed to DSA compliance for users within the European Union.”

• Encryption access Report an error

  “We do not have the technical means to access the content of your encrypted emails, files, calendar events, passwords, or notes.”

• Ip logging default Report an error

  “By default, we do not keep permanent IP logs in relation with your Account. However, IP logs may be kept temporarily to combat abuse and fraud, and your IP address may be retained permanently if you are engaged in activities that breach our Terms of Service”

• Account creation minimal Report an error

  “It is not necessary to provide personal information in order to create an Account.”

• Payment retention Report an error

  “We do not retain full credit card details, we only save your name and the last 4 digits of the credit card number. Anonymous cash or Bitcoin payments and donations are accepted.”

• Analytics selfhosted Report an error

  “We employ a local installation of self-developed analytics tools. Analytics are anonymized whenever possible and stored locally (and not on the cloud). IP addresses are not retained and stored for such analytics.”

• Scribe local default Report an error

  “Proton Scribe is a feature that allows you to use our self-developed writing assistant to help you compose your messages or documents. By default, this feature operates locally on your device.”

• Dark web monitor Report an error

  “Dark Web Monitor is an opt-in feature that scans hidden parts of the internet for breached or stolen personal data in relation with your Account.”

• Location tracking Report an error

  “Our applications do not access or track any location-based information from your device.”

• Zendesk Report an error

  “Zendesk, Inc. Purpose: Provide services in relation with the processing of customer support data (section 2.6) Data processing location: United States Guarantees for international transfer: Standard Contractual Clauses, Binding Corporate Rules, Certifications”

• Stripe Report an error

  “Stripe, Inc. Purpose: Provide services in relation with the processing of payment data (section 2.8) Data processing location: United States Guarantees for international transfer: Standard Contractual Clauses, Data Processing Agreement”

• Paypal Report an error

  “PayPal group Purpose: Provide services in relation with the processing of payment data (section 2.8) Data processing location: United States, Singapore”

• Chargebee Report an error

  “Chargebee, Inc. Purpose: Provide services in relation with the processing of payment data (section 2.8) Data processing location: United States”

• Atlassian Report an error

  “Atlassian Pty Ltd Purpose: store data in relation with customer support Data processing location: European Union, United States, United Kingdom”

• Protonlabs macedonia Report an error

  “ProtonLabs DOOEL Skopje Purpose: Process data in relation with customer support requests, or other direct communications with the company (section 2.6) Data processing location: Macedonia”

• Protonlabs taiwan Report an error

  “ProtonLabs Taiwan Co., Ltd Purpose: Process data in relation with customer support requests, or other direct communications with the company (section 2.6) Data processing location: Taiwan (R.O.C)”

• Hubspot Report an error

  “To process this data, Proton may rely on its processor Hubspot, Inc.”

• Disclosure policy Report an error

  “We will only disclose the limited user data we possess if we are legally obligated to do so by a binding request coming from the competent Swiss authorities.”

• E2e decryption Report an error

  “Under no circumstances can Proton decrypt end-to-end encrypted content and disclose decrypted copies.”

• User rights Report an error

  “Through your Account interface, you can directly access, edit, delete, or export personal data processed by the Company in your use of the Services.”

• Channels Report an error

  “Your communications with us, such as support requests, bug reports, or feature requests may be saved by our staff. We may also rely on third parties, such as Zendesk or Calendly (see below).”

• Alternative routing Report an error

  “Proton's alternative routing technology allows Proton Services to bypass many censorship blocks, but in doing so your network traffic may go through third-party networks, which we do not control.”

• Policy last modified Report an error

  “Last modified: 12th May 2026”

• Translation precedence Report an error

  “In case of discrepancy between the English version of these Terms and any translated version, the English version shall prevail.”

Scores citing this record

• The Data Protection Officer Security, encryption & compliance archiving
• The Data Protection Officer European sovereignty
• The IT Administrator Security, encryption & compliance archiving
• The IT Administrator European sovereignty
• The IT Service Provider European sovereignty
• The Public Sector IT Lead European sovereignty
• The Skeptic Security, encryption & compliance archiving
• The Skeptic European sovereignty
• The Small Firm Owner Security, encryption & compliance archiving
• The Small Firm Owner European sovereignty