Source
Privacy policy — Nextcloud Hub (Groupware & Office)
Checked for Nextcloud Hub (Groupware & Office) on 5 Nov 2026
- Page
- https://nextcloud.com/privacy/
- Checked
- 5 Nov 2026, 14:05 UTC
- How we may use it
- Public page, crawling permitted
Technical details
- type
- page
- http status
- 200
- content hash
- sha256:b2bfea25d4e4fbcea24b59839a7913fecfd2f9988f265fc77bd233ec2fd98a7c
- permission
- robots_ok
- screenshot
- Screenshot on file (internal exhibit, not published)
Cited by
Facts read from this source
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Controller Report an error
“Nextcloud GmbH Hauptmannsreute 44a 70192 Stuttgart Germany”
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No telemetry by default Report an error
“Our software, be it the Nextcloud server or the Android or iOS apps, is designed from the ground up to ensure that no user data, especially personal data, is transferred to us.”
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Usage survey app Report an error
“The optional Usage Survey app (usage report) can send us statistical data about the use of the instance, such as installed apps.”
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Updater data Report an error
“When the updater app is activated, it sends information including the installed Nextcloud and PHP version, the installation time and the selected update channel to the Nextcloud updater server”
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Push proxy Report an error
“We operate a push proxy service for mobile applications for private users. Notifications are encrypted and signed by the server, checked and re-signed by the push proxy and then forwarded to the mobile device.”
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Push proxy no storage Report an error
“Details of the transferred data can be found here. We do not store any personal data.”
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Webpush alternative Report an error
“Nextcloud server can additionally be configured to use webpush to send notifications to browsers and allow Android mobile apps to use unified-push instead of relying on our push proxy server.”
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App store policy Report an error
“In our app store we have a policy against the misuse of private data. Any app found to be in breach of this policy will be removed from our app store and its author blocked.”
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Abuse contact Report an error
“Please report problems and infringements related to our products to abuse@nextcloud.com.”
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Tco dsa processing Report an error
“Within the scope of our obligations under the TCO Regulation (EU) 2021/784 and the Digital Services Act (EU) 2022/2065, we process personal data that is necessary for the identification, removal, or blocking of terrorist and illegal content.”
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Log files retention Report an error
“If the data was stored in log files, it is deleted after 7 days at the latest.”
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Newsletter double opt in Report an error
“Insofar as data is collected as part of the double opt-in described, Art. 6 para. 1 lit. f) GDPR is the legal basis.”
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Newsletter retention Report an error
“Thereafter, we will retain the data for a further period of 3 years after cancellation in order to be able to prove the existence of consent to receive the newsletter.”
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Consent manager own Report an error
“We use our own consent manager to obtain the legally required consent from you for the use of cookies and similar technologies.”
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Consent cookie retention Report an error
“The encrypted key and the cookie status are stored on your end device using a cookie to establish the corresponding cookie status on future page views. This cookie is automatically deleted after 30 days.”
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App store github login Report an error
“Alternatively, you can log in using an existing Github account.”
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Matomo cloud Report an error
“We store the information collected in this way in the Matomo cloud. We have concluded an order processing agreement for this purpose.”
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Matomo retention Report an error
“The data is deleted as soon as it is no longer required for our recording purposes. In our case, this is the case after 365 days. Cookies are deleted after a maximum of 30 days.”
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Vimeo sccs Report an error
“The provider is Vimeo Inc. (555 West 18th Street, New York, New York 10011, USA. The data transfer to the USA is based on the standard contractual clauses of the EU Commission.”
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Forum scope Report an error
“Please note that this forum is intended for private users and for answering questions in the private user area. Enterprise customers should use our support portal.”
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Forum software Report an error
“Our forum, accessible at help.nextcloud.com, is based on the open source software Discourse. This instance is operated by us. We do not publish, share or otherwise distribute data from this instance.”
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Software no hosting Report an error
“As we do not offer Nextcloud hosting for others, this Privacy Policy cannot cover what happens on individual Nextcloud instances, i.e. when users use the Nextcloud software.”
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Tdddg cookie basis Report an error
“– Section 25 (1) TDDDG: If the end user has consented on the basis of clear and comprehensive information.”
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Transfer safeguards Report an error
“This is possible through binding corporate rules, standard contractual clauses of the European Commission for the protection of personal data pursuant to Art. 46 para. 1, 2 lit. c GDPR”
3 facts read from this page are not shown because they could not be confirmed on the page as captured.
Scores citing this record
- The Data Protection Officer European sovereignty
- The IT Administrator European sovereignty
- The IT Service Provider European sovereignty
- The Public Sector IT Lead European sovereignty
- The Skeptic European sovereignty
- The Small Firm Owner European sovereignty