Documentation (Operator Connect) — Microsoft Teams Phone

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Facts read from this source

• Operator connect definition Report an error

  “Operator Connect enables organizations to connect Microsoft Teams Phone to the Public Switched Telephone Network (PSTN) through a Microsoft-certified operator.”

• Admin managed via teams admin center Report an error

  “It provides a simplified deployment experience by allowing operators to manage the PSTN infrastructure while administrators configure and manage users directly from the Teams admin center.”

• No sbc required Report an error

  “Operator Connect is a good choice when you want a managed PSTN solution without deploying and maintaining your own Session Border Controllers (SBCs)”

• Supports number porting Report an error

  “Support for acquiring new phone numbers and porting existing numbers.”

• Onboarding prerequisites Report an error

  “Users have the required Microsoft Teams Phone licenses. Users are configured in Teams Only mode. You have the appropriate administrator permissions to manage Teams Phone. A Microsoft-certified Operator Connect provider is available in the countries or regions where you'll deploy the service.”

• Number options Report an error

  “Purchase new phone numbers from your operator. Port existing phone numbers. Migrate users from another Teams Phone PSTN connectivity option, if applicable.”

• Shared responsibility model Report an error

  “Operator Connect is a shared responsibility between Microsoft and the participating operator.”

• Microsoft responsibilities Report an error

  “Microsoft is responsible for: Microsoft Teams services. Teams Phone administration. Teams admin center functionality. Integration between Microsoft Teams and Operator Connect.”

• Operator responsibilities Report an error

  “Your Operator Connect provider is responsible for: PSTN connectivity. Telephone number provisioning and porting. Calling services. PSTN-related support and troubleshooting.”

• Operator support contact Report an error

  “For operator-specific support, contact your Operator Connect provider directly.”

• Operator certification requirement Report an error

  “Microsoft-certified operators that meet Microsoft's technical and operational requirements.”

• Network requirements Report an error

  “Your network and firewall configuration meets Microsoft Teams networking requirements.”

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