Documentation (licensing) — Microsoft Teams Phone

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Facts read from this source

• Teams premium Report an error

  “Microsoft Teams Premium is an add-on license to Teams that allows organizations with Microsoft 365 subscriptions and Teams licenses to enhance their Teams experience with added benefits, such as personalized and intelligent meetings, enhanced meeting protection, and advanced management and reporting capabilities.”

• Audio conferencing Report an error

  “Audio Conferencing is an add-on license to Teams that enables people in your organization to use a phone instead of their computer to call in to a Teams meeting. Note that Audio Conferencing doesn't require a Teams Phone license.”

• Teams phone standard Report an error

  “Teams Phone Standard is an add-on license to Teams that provides a hosted telephone service. This service provides Private Branch Exchange (PBX) capabilities, such as cloud voicemail, call forwarding, call transfer, auto attendants, call queues, and caller ID.”

• Calling plans Report an error

  “Microsoft Teams Calling Plans is an add-on license to Teams Phone for making calls to the PSTN. With this option, Microsoft is your PSTN carrier.”

• Communication credits Report an error

  “Communication Credits is an add-on license that provides a monthly pool of minutes that can be used for PSTN phone calls.”

• Teams rooms basic Report an error

  “Teams Rooms Basic is a free license for up to 25 rooms that delivers core meeting and management functionality for all Teams Rooms devices.”

• Teams rooms pro Report an error

  “Teams Rooms Pro brings enhanced meeting experiences and advanced management and security to help you operate your devices at scale and enable inclusive hybrid meetings.”

• Teams shared space Report an error

  “Microsoft Teams Shared Space is an add-on license for Teams that supports hybrid work by allowing organizations to designate devices as shared devices. These include common area phones, desk docks for bookable desks, and Teams panels for meeting spaces.”

• Teams shared space single Report an error

  “Microsoft Teams Shared Space - Single Space is an add-on license for Teams that can be used for bookable desks, BYOD rooms, and space analytics. When a Teams Shared Space license is provisioned for a bookable desk or BYOD room, the admin will see three additional $0 Microsoft Teams Shared Space - Single Space licenses that can be assigned to three additional bookable desks or BYOD rooms.”

• Attendee capacity pack Report an error

  “Attendee Capacity Packs are add-on licenses for Teams that let event organizers host events for up to 100,000 attendees. Attendee Capacity Packs are available in a range of sizes, enabling your organization to host larger, fully interactive events at scale.”

• Eea suite split Report an error

  “Starting April 1, 2024, all new Enterprise customers who wish to provide workers with both Microsoft Teams and the value in existing Microsoft 365 or Office 365 Enterprise suites (E1/E3/E5) will need to purchase two SKUs: one E1/E3/E5 (no Teams) suite and one Teams standalone (Microsoft Teams Enterprise or Microsoft Teams EEA). Microsoft 365 Business suites (up to 300 users) and Frontline worker suites will be available in versions both with and without Teams.”

• Eea earlier date Report an error

  “For Enterprise customers in the European Economic Area (EEA) and Switzerland, this change became effective on October 1, 2023.”

• Audio conferencing e5 included Report an error

  “After purchasing a Microsoft 365 or Office 365 subscription, if you select either a Microsoft 365 or Office 365 E1 or E3 subscription, you'll still need to buy a separate Audio Conferencing license. An Audio Conferencing license is already included in the E5 subscription.”

• Audio conferencing standard Report an error

  “Standard Audio Conferencing License This license includes: - Toll phone numbers to dial in meetings for all supported countries/regions. - Toll phone minutes for all supported countries/regions. - Operator Connect Conferencing. - 60 outbound minutes per user per month to Zone A countries and regions. These minutes are pooled at the tenant level, so if there's one tenant with multiple Audio Conferencing users, the minutes are shared among all users.”

• Audio conferencing free Report an error

  “Free Audio Conferencing License For outbound calls to the United States and Canada only. With this exception, this license includes: - The same capabilities as the Standard Audio Conferencing License.”

• Audio conferencing payg Report an error

  “Pay-As-You-Go - Dial out and pay per user per minute for all outgoing calls.”

• Audio conferencing pay per minute Report an error

  “Pay per minute - Pay for all of your Audio Conferencing usage on a per-minute basis without paying for a per-user monthly license. This option is only available to Volume and Licensing customers.”

• Pstn options Report an error

  “For PSTN connectivity, there are multiple options, including: Choosing Microsoft as your PSTN carrier by purchasing a Microsoft Calling Plan license. Choosing a separate PSTN carrier.”

• Calling plan types Report an error

  “There are Domestic Calling Plans, International Calling Plans, and Pay-As-You-Go Calling Plans.”

• Operator connect Report an error

  “Teams Phone with Operator Connect - If your existing carrier participates in the Microsoft Operator Connect program, they can manage PSTN calling for you. Operator Connect requires a Teams Phone license.”

• Operator connect india Report an error

  “Teams Phone with Operator Connect for India - Addresses the telephony regulatory issues specific to India. Operator Connect for India requires licenses from your PSTN carrier in India.”

• Teams phone mobile Report an error

  “Teams Phone Mobile - A user’s SIM-enabled phone number is also their Teams phone number. Teams Phone Mobile requires a Teams Phone license.”

• Direct routing Report an error

  “Direct Routing - Lets you connect a supported, customer-provided Session Border Controller (SBC) to Microsoft Teams Phone. Direct Routing requires a Teams Phone license.”

• Shared calling Report an error

  “Shared Calling - Uses the phone number of a resource account associated with an Auto attendant for inbound and outbound PSTN calls. Shared Calling requires a Teams Phone license.”

• Teams phone frontline Report an error

  “If you have a frontline worker subscription, buy a Teams Phone Standard for Frontline Workers license. To access the Teams Phone for Frontline Workers license, your tenant must also be licensed with Microsoft 365 Frontline Worker or Office 365 Frontline Worker licenses.”

• Shared space no extra license Report an error

  “If a Microsoft Teams Shared Space license is already being used for a bookable desk's dock device or a BYOD room's Teams panel device, no additional Microsoft Teams Shared Space - Single Space license is required.”

• Suites with teams discontinued Report an error

  “1 Microsoft 365 E3/E5 and Office 365 E1/E3/E5 suites that include Teams are no longer available for purchase by new customers.”

• Office f3 csp only Report an error

  “2 Office 365 F3 is available for purchase by new customers through Cloud Solution Providers (CSPs) only.”

• Frontline device requirements Report an error

  “Frontline Worker licenses can be assigned only to users who meet one or more of the following requirements: Uses a primary device with a single screen smaller than 10.9". Shares a primary work device with other licensed Frontline Worker licensed users, during or across shifts.”

• Operator connect conferencing third party Report an error

  “You can also choose to use a third-party operator for your Audio Conferencing numbers if your current operator is part of the Microsoft Operator Connect program.”

• Calling plan bundle forms Report an error

  “Teams Phone with Calling Plans is available as: A Teams Phone with Calling Plan bundle A Teams Phone Standard license with a separate Calling Plan license”

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