Source
Privacy policy — Runbox
Checked for Runbox on 5 Nov 2026
- Page
- https://runbox.com/about/privacy-policy/
- Checked
- 5 Nov 2026, 14:12 UTC
- How we may use it
- Public page, crawling permitted
Technical details
- type
- page
- http status
- 200
- content hash
- sha256:7515b00e9d3e82822b54baa9533a61860bf148f3a46d89a59b80ca54bdbd2897
- permission
- robots_ok
- screenshot
- Screenshot on file (internal exhibit, not published)
Cited by
Facts read from this source
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Entity Report an error
“Runbox Solutions AS (“Runbox Solutions”), a company incorporated and located in Norway, provides users with email, web, and domain hosting services”
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Org number Report an error
“Norwegian Business Registry: Org. number 996877027”
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Address Report an error
“Runbox Solutions AS Mailing address: Oscars gate 27 0352 Oslo Norway”
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GDPR Report an error
“The Service is subject to and compliant with the laws and regulations of the Kingdom of Norway, in particular the Personal Data Act, which incorporate the EU General Data Protection Regulation (GDPR).”
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Policy change notice Report an error
“Runbox Solutions may change this Privacy Policy with 30 days prior notice.”
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User rights Report an error
“Access: The ability to view collected data. Rectification: The ability to correct or update data. Restriction: The ability to restrict how data are processed. Erasure: The ability to delete stored data. Portability: The ability to receive and transmit stored data. Objection: The ability to object to the processing of data.”
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Registration fields Report an error
“You consent to providing us with the following personal data when you register an account: First name, last name, company name (where applicable), mobile phone number (where applicable), country, and alternative email address.”
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Account info location Report an error
“Your Account Information is stored on servers located in Norway for as long as your account is active and: up to 1 month after closure of trial accounts; or up to 5 years after closure of subscribed accounts, as financial records must be kept for 5 years according to the Norwegian Bookkeeping Legislation (Lov om bokføring).”
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Account info backup Report an error
“Backup of Account Information is stored on secure servers separate from the Runbox system for up to 6 months, even after the information has been deleted from the main storage.”
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Web hosting location Report an error
“the data you upload and your Runbox email address will be stored on the web hosting server which is located in the US (default) and in Norway.”
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Domain registration Report an error
“your personal data will be stored with the registrar and the registry in the US (default), Norway, or other countries depending on the Top-level Domain (TLD) and your preference.”
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Cookies required Report an error
“Your browser must be set to allow cookies in order to use the Service.”
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Server logs retention Report an error
“Server logs relating to email delivery are stored for 10 days, while server logs relating to usage of the web interface are stored for 1 month.”
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No isp logging Report an error
“Runbox Solutions’ hosting provider and ISP do not log any traffic to or from our servers.”
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No web beacons Report an error
“We do not use web beacons.”
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No third party tracking Report an error
“We do not utilize any third party tracking or statistics facility, which means that we do not share your usage patterns with anyone.”
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No advertisements Report an error
“We do not use any advertisements on our website, and we do not scan your email in order to display such ads on our website or elsewhere.”
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Roles Report an error
“Runbox Solutions is formally both Data Controller and Data Processor, which means that Runbox Solutions controls how your User Data is Processed.”
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Copyleft Report an error
“Our systems management partner, Copyleft Solutions AS in Norway, is a Data Processor governed by an agreement compliant with the GDPR.”
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Staff scc Report an error
“Staff and consultants residing outside EU/EEA and outside countries that are acknowledged by EU to have sufficient privacy regulations are governed by EUs Model Contract, Standard Contractual Clauses (SCC), or Contractual Clauses authorized by the Data Protection Agency.”
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Data export Report an error
“These data can be exported to your own device and be used with another service as described on our Help page Exporting Your Data.”
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No sale of data Report an error
“We will not sell your User Data or exchange it with anyone, for marketing purposes or for any other reason.”
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Disclosure conditions Report an error
“Runbox Solutions will not disclose your Account Information, or access or disclose your Account Content, except with your written permission or unless acting under good faith that such action is necessary to: conform to legal requirements or comply with legal process pursuant to Norwegian law;”
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System location Report an error
“Our Support System for inquiries is installed on a secure server in Norway. The support tickets are only accessible to authorized Runbox Staff and the person who submitted the ticket.”
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Eco community Report an error
“Proud member of the .eco community”
Scores citing this record
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- The Skeptic Security, encryption & compliance archiving
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- The Small Firm Owner Security, encryption & compliance archiving
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