Terms of service (names the operating company) — Defguard

Cited by

Facts read from this source

• Entity Report an error

  “The service provider is Defguard Sp. z o.o., with its registered office in Szczecin, Poland, at ul. Cyfrowa 6/317, 71-441 Szczecin.”

• Registration Report an error

  “The company is entered into the National Court Register under KRS number 0001168794, with EU VAT number PL851-332-92-06.”

• Terms scope Report an error

  “These Terms apply exclusively to the provision of license delivery services and email/ticket-based support services. They do not cover the self-hosted Defguard software or its clients, which are governed by the Enterprise License”

• License delivery Report an error

  “The first license will be delivered via email to the address provided during purchase upon payment confirmation.”

• License termination grace Report an error

  “If payment is not completed, the system will attempt verification for 14 days after subscription expiration. Failure to pay within this period will result in license termination.”

• Channels Report an error

  “Support is provided via email at support@defguard.net and through a dedicated ticketing system (link sent with the first license).”

• Scope Report an error

  “Support includes assistance with: Deployment and setup of the self-hosted Defguard software. Resolving issues related to its functionality.”

• SLA Report an error

  “Support is without SLA guarantees, for SLA-based support, contact sales@defguard.net.”

• Warranty disclaimer Report an error

  “Support is provided on an “as is” basis, without any warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.”

• Invoices Report an error

  “Invoices are issued electronically and sent to the email address provided at the time of subscription payment.”

• Payment processing Report an error

  “The provider does not store or process payment information; this is managed by the payment processor. The provider only retains billing information required for invoicing.”

• Free enterprise version Report an error

  “The Defguard Enterprise software is available for free (without license), with sufficient limits to test all features and make an informed purchase decision. As such, refunds or returns will not be processed after a purchase.”

• Offline licenses Report an error

  “For offline license purchases (non-subscription-based and valid for a chosen period): The minimum purchase period is one year. Discounts visible on the pricing page do not apply.”

• Terms changes Report an error

  “Changes to these Terms take effect 24 hours after publication.”

• Governing law Report an error

  “These Terms are governed by Polish law. Any disputes will be resolved in the courts competent for the service provider’s registered office (Szczecin, Poland).”

Scores citing this record

• The DevOps Engineer European sovereignty
• The DevOps Engineer Pricing transparency
• The IT Lead Deployment, API & administration
• The IT Lead European sovereignty
• The IT Lead Pricing transparency
• The MSP Technician Deployment, API & administration
• The MSP Technician European sovereignty
• The MSP Technician Pricing transparency
• The Operations Manager Deployment, API & administration
• The Operations Manager European sovereignty
• The Operations Manager Pricing transparency
• The Information Security Officer Deployment, API & administration
• The Information Security Officer European sovereignty
• The Information Security Officer Pricing transparency
• The Skeptic Deployment, API & administration
• The Skeptic European sovereignty
• The Skeptic Pricing transparency